Senior Cloud Engineer

This a Full Remote job, the offer is available from: North America, Canada

The Company

At Think Research, we use evidence-based digital health technology to make it easier for clinicians to deliver better care. Our solutions support clinical decision-making and improve patient outcomes across healthcare settings. If you’re passionate about improving patient care through technology, we’d love to hear from you.

You Will Have The Opportunity To:

• Deploy cloud infrastructure and services on Google Cloud Platform
• Assist in developing, maintaining and monitoring production 24 * 7 * 365 infrastructure.
• Produce systems that are secure, scalable, automated, and well-documented, and train others to take on operations
• Collaborate with Engineering teams to deploy and support customer-facing web applications
• Ensure backup functionality and consistency, including restoration process and data recovery plans for disaster recovery
• Provide DBA support as assigned, doing installations, upgrades, database loading, migrations, testing
• Troubleshooting and resolution of database/server problems
• Backup and recovery of local and remote replicated databases
• Create and verify data backups including configuration data in critical environments
• Communicate timelines, service dependencies, resource constraints and progress with key stakeholders quickly and effectively
• Maintain the technical infrastructure for business continuity plan (BCP) and DR (Disaster Recovery)
• Organize and coordinate Disaster Recovery drills and Tabletops
• Develop and improve infrastructure and application performance monitoring and alerting systems
• Provide platform support as required, on 24x7 on-call rotation

What You Will Bring:

Must have

• 10+ years experience with design, implementation and management of highly available (HA) system architectures
• 7+ years experience administering and troubleshooting Linux and Windows systems
• 5+ years Containerization
• 5+ years Kubernetes experience
• 3+ years Database Administration experience (e.g. Postgresql, MSSQL, CloudSQL)
• Hands-on experience with cloud infrastructure such as GCP, AWS, Azure, etc.
• Experience managing large-scale infrastructure using automation for provisioning, software deployment and configuration management tool (e.g. Puppet, Ansible, Terraform, etc.).
• Experience handling on-call shifts for mission critical systems.

Nice to have

• Strong scripting skills in Bash, Ruby, Python, or similar languages, with a focus on automation

• Understanding of DevSecOps principles and practices

• Exposure to CI/CD platforms such as ArgoCD, Cloud Build, and Cloud Run

• Knowledge of monitoring and observability tools such as Datadog and New Relic

• Experience with metrics collection and visualization using Prometheus and Grafana

• Knowledge of centralized logging solutions such as Loki and Graylog

This is a full-time, remote position with an expected salary range of $130,000-$150,000 CAD annually, depending on experience and qualifications. Think Research does not require Canadian work experience for this role.

Think Research may use artificial intelligence-enabled tools to support certain administrative aspects of the recruitment process, such as transcribing or summarizing interviews and meetings. AI tools are not used to screen, assess, or make decisions about candidates. All hiring decisions are made by our team.

Why Think Research

• Fully remote work environment, with a Toronto headquarters that supports in-person collaboration, connection, and team events when it adds value
• Competitive salary and benefits, including 4 weeks of paid vacation plus 6 personal days
• Meaningful work that directly impacts patient care
• Growth opportunities with leaders who support development through mentorship
• Culture & Collaboration: Our work is guided by five core values:

• TEAMWORK - Win as a team by embracing collaboration and inclusion

• HONOUR - Act with integrity, ethics, and accountability

• INNOVATION - Drive customer-centric, forward-thinking solutions

• NOTABLE IMPACT - Empower customers and communities through service and dedication

• KNOWLEDGE - Embrace continuous learning and shared growth

Think Research and all subsidiaries are proud to be an equal opportunity employer and is committed to creating a diverse and inclusive workplace, free of discrimination and harassment.

We provide equal employment opportunities (EEO) to all employees and applicants regardless of race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

We are committed to providing accommodations for people with disabilities. Should you require an accommodation, we would like to work with you to meet your needs.