Scheduling Coordinator

At Thrasher, we believe that fulfilling work leads to a fulfilling life. Since 1975, we have been committed to exceptional customer service. We are a family-owned residential construction company specializing in waterproofing, foundations, and concrete repair. Our ambitious nature drives our mission to deliver a "WOW" experience and challenge the status quo. We foster a work environment where employees feel valued and passionate while also creating opportunities for growth. We need strong individuals like you to help us set new standards and make a meaningful impact.

Job Description: Your Impact

Are you a proactive and organized problem-solver? As a Project Manager Coordinator you'll play a key role in keeping our projects running smoothly and our customers receive exceptional service. You'll be the main point of contact for both homeowners and our crews-providing updates, answering questions, and coordinating essential tasks. Your expertise will be crucial in handling all logistical aspects, including permits, locates/utilities, and scheduling. By maintaining clear and consistent communication between our teams and customers, you'll help create an outstanding experience from start to finish.

Compensation: $23 - $25/hour, determined by experience.

Job Duties: How You Win Everyday

• Manage our crews' calendars to maintain an organized backlog by proactively reaching out to homeowners to reschedule and move projects forward.
• Serve as a key point of contact for homeowners and crews, providing project updates, answering questions, and setting proper expectations.
• Collaborate with a variety of team members to ensure our customers have an excellent experience and are set up for success.

Qualifications: What You Offer

• Minimum of 1-3 years of customer service or coordination experience
• Excellent communication skills with the ability to build relationships and effectively engage with both homeowners and crews
• Strong organizational and multitasking abilities
• Reliable transportation to and from the Omaha headquarters
• Pre-employment screening includes, but isn’t limited to, a felony/misdemeanor background check

Benefits: What We Offer

• Medical insurance, dental insurance, flex spending, HSA, vision insurance, and life insurance
• 401(K) Retirement savings up to a 5% match
• Employer paid life insurance in the amount of $50,000
• Company-led community volunteer opportunities
• Comprehensive paid training
• Career growth and development

Thrasher Group and their affiliates are an Equal Opportunity Employer. All employment offers are contingent upon the successful completion of a background check. We reserve the right to verify employment history, education, and any other information relevant to the hiring decision