Director of Client Engineering

ABOUT TIDE

At Tide, we help SMEs save time and money in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting.

Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany and France.

Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data driven decisions to serve our mission: to help SMEs save time and money so they can get back to doing what they love.

Tide facts:

• Tide is available for UK, Indian, German and French SMEs
• Over 2 million members: 900,000 UK and 1,100,000 in India and growing rapidly
• Over $300 million raised in funding
• Over 2,800 Tideans globally
• Recognised with Great Place to Work certification three years in a row, and among India’s Top 50 Best Workplaces in Banking, Financial Services, and Insurance in 2026
• We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram, New Delhi, Berlin, Paris and Luxembourg

ABOUT THE TEAM

You will lead the Client Engineering organisation, responsible for the core health and delivery of Tide’s mobile and web applications. This group comprises Core Architecture, Engineering Productivity, and Quality Engineering. Your mission is to ensure our frontend ecosystem is a competitive advantage, providing the standards and tools that allow our product teams to build with confidence and speed.

You will lead a team of Engineering Managers and partner with a tenured community of Staff Engineers to solve our most complex technical challenges.

ABOUT THE ROLE

As Director of Client Engineering, you own the technical direction and standards for Tide’s frontend. We are looking for a leader who is deeply engaged in the architectural health of our applications. You will be the primary advocate for a frontend stack that is performant, maintainable, and aligned with our commercial goals.

As Director of Client Engineering you will

• Architectural Advocacy: Partner with our Staff Engineers to drive a pragmatic frontend strategy. You will take a hands-on approach to identifying and resolving bottlenecks in our large-scale monorepo workflows, ensuring the codebase remains sustainable.
• Technical Stewardship & Efficiency: Advocate for the technical solutions that make the most sense for Tide’s business goals. You will evaluate our current stack and workforce model to ensure we are maximising engineering leverage without sacrificing the right tool for the job.
• Product Virtualisation & Observability: Advocate for systems that provide stakeholders globally with full visibility into the product experience across all configurations.
• Delivery Excellence: Be responsible for the delivery of a modern Release Engineering model. You will ensure your teams implement a comprehensive automation strategy that prioritises high-frequency, predictable deployment cycles.
• Emerging Technology & AI: Provide thought leadership on leveraging AI and agentic solutions within the client-side experience. You will explore how AI can optimise frontend performance, automate routine interactions, and drive personalised member experiences.

WHAT WE ARE LOOKING FOR

• Seasoned Leadership: You have led significant engineering organisations and are comfortable navigating the complexities of high-scale frontend architecture.
• Skilled Collaborator: You can thoughtfully debate technical trade-offs to reach the best outcome for the business.
• Frontend Pragmatist: You have a deep understanding of frontend best practices. You aren’t tied to a specific framework or a single way of working and instead focus on the best outcome for the business. You have a track record of improving efficiency and modernising mobile release cycles, and you know how to navigate the technical and organisational trade-offs involved in those transitions.
• Systems Thinking: You naturally see the connection between technical foundations and team velocity. You focus on the system-level improvements that help every product team move faster.
• Commercial Maturity: You understand that technical strategy must serve business goals. You are comfortable making and communicating trade-offs to both technical and non-technical stakeholders.

OUR TECH STACK

We use the latest iterations of Flutter and Dart with a modular architecture to build scalable applications. Our stack includes state management, dependency injection, and navigation tools to streamline development. We emphasize code generation, backend communication efficiency, and BDD testing. Monitoring, analytics, and CI/CD are powered by Firebase, DataDog, LaunchDarkly, and GitHub Actions for seamless deployment and reliability.

We use:

• Frontend: Flutter (Mobile), Angular (Web)
• Backend: Java (17+), Spring Boot
• Databases: PostgreSQL, MySQL
• Messaging: Kafka, AWS SQS/SNS
• Infrastructure: Kubernetes (EKS), AWS

WHAT YOU’LL GET IN RETURN

Our location-specific employee benefits are designed to cater to the unique needs of Tideans:

• Competitive Compensation - Competitive salary and share options.
• Time Off - Generous annual leave on top of bank holidays.
• Parental Leave - Paid maternity, paternity, and adoption leave to support your family journey.
• Sabbatical - Extended unpaid and paid leave options after completing milestone years with Tide.
• Access to salary sacrifice benefits - like Nursery (could save up to 47% on fees!) and Cycle to Work discounts.
• Health Insurance - Comprehensive Private family insurance plan.
• Life & Accident Cover - Comprehensive accidental and life insurance protection.
• Mental Wellbeing - Access to therapy sessions, courses, meditations, and workshops.
• Retirement Planning - Build your retirement fund faster with Tide’s pension scheme on eligible earnings.
• Volunteering & Development Days - Paid days annually for volunteering or personal growth.
• Learning & Development - Annual budget for books, courses, coaching, and more.
• WOO (Work Outside the Office) - Work from abroad for up to 90 days annually.
• Home Office Setup - Contribution towards setting up your home office.
• Laptop Ownership - Keep your old laptop and get a new one when it’s time for a replacement.
• Snacks & Meals - Daily breakfast spread with all-day coffee, tea, and juices.

TIDEAN WAYS OF WORKING

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams.

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.

#LI-AC1 #LI-Hybrid

TIDE IS A PLACE FOR EVERYONE

At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives.

We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.

At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.

Disclaimer

It has come to our attention that individuals or agencies are falsely claiming to represent Tide and are reaching out to candidates regarding job opportunities. Please be aware that:

• Tide does not charge any fees at any stage of the recruitment process.
• All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel.
• Communication from Tide will only come from an official @tide.co email address.
• Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf.

If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at [email protected]

Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process.

Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy.

Your personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.