GNS Observability Senior Engineer

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world’s leading off-price retailer.

Job Description:

Network, Monitoring & Observability

Senior Engineer, Network Monitoring & Observability

Location: India IT Office, Hyderabad / India

What you’ll discover

• Inclusive culture and career growth opportunities

• Challenging, collaborative, and team-based environment

What you’ll do

The Enterprise Technology and Operations (ETO) organization introduces, operates, and continuously enhances technology services to meet current and future business needs. Within ETO, this role supports enterprise Network, Monitoring & Observability capabilities that provide reliable connectivity and operational visibility across offices, stores, supply chain sites, data centers, cloud environments, internet providers, and external partners.

We are seeking a Senior Engineer, Network Monitoring & Observability to design, implement, and continuously improve enterprise network visibility, performance, availability, capacity, and reliability capabilities. This role will provide hands-on engineering support for monitoring LAN, WAN, SD-WAN, wireless, data center, cloud connectivity, firewalls, load balancers, DNS, DHCP, IPAM, VPN, and related network services. The engineer will use network observability, automation, telemetry, monitoring, and operational tooling to deliver actionable insights, intelligent alerts, service health views, and improved operational workflows. The ideal candidate combines strong network engineering expertise with hands-on monitoring experience, automation skills, and the ability to collaborate with globally distributed engineering and operations teams.

Key Responsibilities:

• Working Python and/or PowerShell scripting and automation skills.
• Experience consuming REST APIs and working with JSON, CSV and other structured data.
• Working knowledge of SQL, databases and data analysis.
• Knowledge and practical experience with SNMP, syslog, REST APIs and NetFlow/IPFIX or similar flow telemetry.
• Experience with enterprise network monitoring/observability tools, such as Splunk, FortiMonitor, ThousandEyes, AppDynamics/Splunk Observability, Spectrum or equivalent.
• Experience building reports/dashboards using Power BI, Excel, Splunk or similar analytics tools.
• Designs and engineers the automation, data integrations and observability ecosystem.
• Experience with leading monitoring platforms, particularly NetBrain, FortiMonitor, DX NetOps/Spectrum and Splunk, or comparable enterprise tools.

Good to have

• Fortinet ecosystem experience, particularly FortiManager and FortiAnalyzer.
• Git, Ansible or CI/CD exposure.
• Understanding of TCP/IP, routing, switching, DNS/DHCP and network architectures.
• Exposure to AIOps, anomaly detection and event correlation.

Working Expectations

This role is based in India and requires collaboration with global teams across U.S., Canada, Europe, India, and Australia. The candidate should be comfortable supporting flexible working hours as needed to engage with global stakeholders, participate in critical meetings, support escalations, and ensure seamless delivery across regions.

Join us

Join us and Discover Different at TJX.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

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