Senior Software Engineer, Business Map

Title: Senior Software Engineer, Business Map

Location: Remote, US 

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

Business Map is a new team in Toast's growing Enterprise engineering org. We own how Toast models a business: its locations, the organization that owns them, and how they're grouped. More of our customers run many locations, operate as franchises, or have locations that aren't restaurants, and the platform needs to grow with them. We build the foundation other teams use to serve those customers, and we own the core services it runs on.

We're looking for a Senior Software Engineer to help build that foundation. You'll own features end to end on a small team, from location creation and copy to the new Organization APIs and the internal tools that manage them, working day to day with the team's Staff and Principal engineers. The work ships into services much of Toast depends on, so you'll learn the core of the platform quickly and see your changes used across the company.

A day in the life (Responsibilities)

• Design, build, and ship features in Business Map's backend services, from a written design through production rollout
• Own a feature area end to end, including its tests, monitoring, and staged rollout behind feature flags
• Work with engineers on partner teams as they adopt new location and organization data
• Join the team's on-call rotation, and fix the root causes of what you find there
• Write designs for your features and give thoughtful code reviews
• Help newer engineers on the team through pairing and code review

What you'll need to thrive (Requirements)

• 5+ years building backend services in Java, Kotlin, or another object-oriented language
• Proficient with relational databases and SQL (we use Postgres)
• Experience owning and operating production systems, including on-call and debugging live issues
• Experience with distributed systems, event-driven messaging, or microservices
• A track record of taking ambiguous projects from design to production
• Clear written and verbal communication with engineers and product partners
• Experience or strong interest in using coding agents and AI-assisted development day to day

What will help you stand out

• Experience making changes in a large, long-lived codebase while it serves production traffic
• Experience with multi-tenant data models, account hierarchies, or multi-location systems
• Familiarity with gRPC, GraphQL, or event streaming platforms
• React and TypeScript experience for internal tools
• Knowledge of restaurant or multi-location business operations

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 

We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at  https://careers.toasttab.com/toast-benefits.

The base salary range for this role is listed below. The starting salary will be determined based on skills, experience, and geographic location. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits. You can learn more about how we align pay with local labor markets in our Geographic Pay Zone Philosophy.

Zone A

$159,000—$254,000 USD

Zone B

$138,000—$221,000 USD

Zone C

$125,000—$200,000 USD

How Toast Uses AI in its Hiring Process

Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. We ask that you complete interviews and assessments on your own, without real-time AI tools, recording, or transcription bots, unless we tell you otherwise in advance. To learn more: https://careers.toasttab.com/ai-in-hiring

Our Approach to Hybrid Working

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the hospitality community, regardless of location. Please visit the Locations page on our career site to learn more about our in-office expectations by region: https://careers.toasttab.com/locations-toast

People Are the Secret Ingredient in Our Recipe for Success

At Toast, our employees are our secret ingredient-when they thrive, we thrive. The restaurant industry brings together people with a wide range of backgrounds, experiences, and perspectives, and we value that same breadth at Toast. We strive to build a culture grounded in authenticity, respect, and humility, where every Toaster has a real opportunity to grow, contribute, and do their best work-raising the bar in delivering exceptional experiences for our customers and each other.

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact [email protected].

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