Software Engineer - Customer Engineering
Confirmed on the employer's own hiring board on Oct 13, 2026. First seen by Alion on Aug 25, 2026. TomTom scores B on the Alion truth index.
What you'll do
Integrate our stack into theirs. You get TomTom navigation and ADAS products running inside customer applications and vehicles. That means understandingtheir architectures, and making our software fit a system we did not design.
Co-develop and co-solve. You sit with customer engineers on problems neitherside can crack alone: performance on their silicon, behaviourtheir use case demands, the gap between what our product does today and what their vehicle needs next quarter. You prototype, measureand iterate in the open with them.
Support what ships. You own second line product support and, as you build depth. Reproduce it, diagnose it, fix it where you can, and route it with a clear technical story attached to the product organization when you can't.
Close the loop with Europe. You are the shortest path between a customer's reality and our roadmap. You turn what you see in the field into input our productand engineering teams can act on: reproducible bugs, requirements grounded in evidence, and the patterns worth building into the product for everyone.
Work where the customer is. Depending on the customers, expect real time on customer sites, in their labs and in their vehicles.
What you'll need
Strong software engineering, and the instinct to debug systems you did not build. C++ or Kotlin isessential.
Real depth in at least two of: embedded development, Android applications, Android framework or AOSP, connected and cloud services, automotive platforms.
Fluent Chinese and English, spoken and written. You will translate betweenacustomerin China and a product team in Europe, in both directions.
Writing thatgets to the point. Dense, clearand logical: the kind of issue report or design note someone can act on without a follow-up call.
The confidence to be the TomTom expertin the room. Technical credibility backed by experience, delivered with patience and empathy.
Accountability for your own delivery, and for using the team's processes, policiesand governancethe way they were meant to be used.
What's nice to have
Automotive experience: QNX, Automotive SPICE, functional safety, Android, or an OEM release cycle you have participatedin.
Navigation or ADAS domain knowledge: routing, positioning, map data formats, autonomous driving.
Performance profiling and optimisationon constrained hardware.
Time spent as a forward deployed, solutions or customer engineer, 'or in any role where your product was integrated by another company into their product.