Supervisor, Communications

JOB INFORMATION

Requisition ID: [[id]]

Number of Vacancies: [[numberOpenings]]

Department: [[division]] - [[department]]

Salary Information: [[custJOAnnualizedSalary1]] - [[custJOAnnualizedSalary2]]

Pay Scale Group: [[custPayscaleGroup]]

Employment Type: [[jobGrade3]] (On-Site)

New or Existing Vacancy: Existing

Weekly Hours: [[custStandardHours]] Off Days: [[custOffDays]] Shift: [[custShift]]

Posted On: October 14, 2026

Last Day to Apply: October 20, 2026

Reports to: [[custReportsToTitle]]

* The incumbent will be eligible for a responsibility premium once the incumbent has attained full job rate for one year.

The Toronto Transit Commission (TTC), North America's third largest transit system and recognized as one of the top places to work in the GTA has introduced its new 2024-2028 TTC Corporate Plan - Moving Toronto, Connecting Communities which continues the TTC’s legacy of delivering service to hundreds of millions of customers a year. The TTC’s new vision and mission statements also help promote the many environmental, social equity and economic benefits that the TTC provides:

Vision: Moving Toronto towards a more equitable, sustainable, and prosperous future.

Mission: To serve the needs of transit riders by providing a safe, reliable, efficient, and accessible mass public transit service through a seamless integrated network to create access to opportunity for everyone.

The full Plan can be viewed on ttc.ca.

Career Opportunity

Looking for a new and exciting job opportunity? We are looking for a Supervisor, Communications to join our team!

What You Will Do

Reporting to the Manager - Communications, you will be assisting with the supervision and leadership of the section. This involves project management activities, administrative duties, and program development. In this role, you will ensure appropriate training for subordinate staff and carry out administrative tasks such as budgeting, estimating and preparing written reports concerning operations and employees.

As the Supervisor, Communications, you will be responsible for the coordination, planning and supervision of the activities related to the installation, maintenance, programming, diagnosis, verification and repair work performed on critical and non-critical Communication section equipment, systems and infrastructure in the Radio/Security section, SCADA section, Transit Control section and Cable sections. You will provide direction to the Forepersons in order to secure the best usage of labour, materials, and efficiency of operation.

You will carry out project management activities related to the state of good repair, legislative requirements, and improvement and expansion capital projects within the section. In addition, you will be responsible for the financial control and reporting for the capital projects. You will prepare, monitor, and update Capital and Operating budgets, goals, and objectives.

In this role, you will create plans and procedures related to the identification and implementation of required work. You will plan, organize, supervise, and direct the activities relating to the specified work or projects, while recommending adjustments to the work as needed. You will inspect equipment or systems (electrical, technical, and structural), test, and fix as necessary. You will recommend and implement new improvements to equipment and/or methods of work. As the Supervisor, Communications, you will also be responsible for the development and revisions of work methods and procedures for the Radio/Security, SCADA, Transit Control, and Cable sections.

Additionally, you will address environmental, safety and other compliance issues related to operations in the department or section. You will review and analyze data, information, and procedures and make recommendations and/or document as necessary.

You will review systems, processes, and/or documents (e.g., procedures, reports, contracts) to ensure work is conducted up to standard and in the best interests of the TTC. You will be responsible for developing and administering standards to ensure efficiency, quality of work, safety and effective performance.

As a TTC employee, you will be responsible for promoting a respectful work and service environment that supports diversity, inclusion, and is free from harassment and discrimination. You will provide leadership in the development and implementation of inclusive and accessible policies, programs and/or services for employees and customers in accordance with TTC’s commitments and obligations under the Ontario Human Rights Code (OHRC) and Related Orders, the Accessibility for Ontarians with Disabilities Act (AODA), and TTC’s policies. You will also be participating in the TTC Customer Service Ambassador Program.

What Skills Do You Have?

• Apply analytical skills
• Understand and apply relevant laws and regulations
• Use office technology, software and applications
• Manage human resources
• Understand and apply administrative policies, processes, and procedures
• Secure and manage fiscal resources
• Demonstrate specialized expertise and knowledge in the assigned field
• Identify and minimize risk of Health and Safety issues
• Communicate in a variety of mediums
• Manage projects

What Qualifications Do You Bring?

• Your educational background will consist of a completed post-secondary college diploma or university degree in a related discipline (i.e. Electrical/Electronic Technology) or a combination of education, training and experience deemed to be equivalent.
• Your application will reveal several years of directly related work experience.
• You will have sound knowledge of electrical/electronic principles as well as maintenance, repair, installation, testing and inspection methods and procedures as they relate to communications equipment, electronic testing equipment, radio, television, tracking equipment, voice/data, half channel communications equipment, microwave communications, various types of alarm systems, computers, real-time networks and vital on-line applications and other associated equipment.
• You will also have knowledge of human relations concept and practices, understanding of pertinent human resources policies and legislation and regulations regarding safety, employment, and human rights; understanding of federal government radio frequency emission regulations, CSA and ISO 9000 quality standards.
• Your application will reveal your knowledge of project planning/management concepts and financial reporting, along with a familiarity with budgeting procedures and practices.
• You will also have supervisory, administrative, organizational and interpersonal skills. Your effective verbal and written communication skills will be beneficial in this role.
• Your ability to motivate subordinates and effectively plan, supervise and coordinate the activities of others in order to accomplish objectives will be essential.
• In this position, you will also possess and maintain a valid, non-probationary, Province of Ontario Class G driver's licence. You may be required to use own vehicle for work assignments.

What We Offer

• Commitment to creating a diverse, equitable and inclusive culture that promotes a sense of belonging and represents and reflects the needs of the communities we serve.
• One of the great benefits of being a full-time TTC employee is becoming a member of TTC defined pension plan.
• A comprehensive package that covers health, dental, vision and more.
• Support for professional development opportunities for all colleagues through a broad range of learning programs that include in-person and online training, leadership development, and support for colleagues’ well-being.

Commitment to EDI

The TTC is committed to upholding the values of equity, diversity, anti-racism and inclusion in the delivery of its services and in its workplaces. The TTC is committed to fostering a diverse workforce that is representative of the communities it serves at all levels of the organization and supports an inclusive environment where diverse employee and community perspectives and experiences bring value to the organization. The TTC encourages applications from all applicants, including members of groups with historical and/or current barriers to equity, including but not limited to, Indigenous, Black and racialized groups, people with disabilities, women and people from the LGBTQIA+ community. The TTC values and supports an inclusive and barrier-free recruitment and selection process. Accommodations for applicants are available upon request throughout the recruitment and selection process, including for those who identify as having a disability. Please contact Talent Management at (416) 393-4570 or [email protected] . Any information received related to an accommodation will be addressed confidentially.

General Prohibition in Hiring Process

The TTC is also committed to a fair hiring process based on job related qualifications, merit, and abilities. You are expected to write your own materials and provide your own qualifications and experiences during the hiring process. The TTC will not tolerate the use of artificial intelligence or external resources in any of your submissions or responses, or the disclosure of interview questions to others. By submitting your application, you acknowledge and agree to the following:

• The use of any artificial intelligence (AI) tool including, but not limited to, ChatGPT and Microsoft Copilot, to generate or produce any information or materials to be submitted or any response to any assessment question or any interview question, is prohibited.
• All information and materials you submit, including resume, cover letter, and assessment responses, are your own original work without the use of any AI tool
• During any interview, your response to any interview question is your own without the use or assistance of any AI tool or any person.
• You will not disseminate or disclose to any person any interview question.

Should you breach the prohibition of AI tool use, or information dissemination or disclosure, you will be in violation of TTC’s hiring process and TTC may withdraw your application and may prohibit you from participation in the TTC hiring process.

Relatives of TTC Employees

The TTC’s policy prohibits relatives of current TTC employees from being hired, assigned, transferred or promoted into positions, where there is a conflict of interest due to a relationship. Should you be selected for an interview, you will be required to disclose the name, relationship and position of any relative who is a current TTC employee.

We thank all applicants for their interest but advise only those selected for an interview will be contacted.