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Location
Remote/Hybrid (Budapest, Hungary)
Overview
Company
Impact
Profile match
Transcosmos (UK/Europe) is a business process outsourcing (BPO), customer experience (CX), and IT service desk provider that helps enterprises optimize operational support. The company delivers multilingual contact center operations, IT infrastructure management, back-office automation, and digital marketing support powered by intelligent customer analytics. Serving global enterprises across retail, automotive, and technology sectors, it enables clients to streamline international customer engagement, improve service efficiency, and execute digital commerce initiatives.

Location: Budapest

Work arrangement: Hybrid

Employment type: Full-time

Do you speak Spanish fluently and enjoy solving problems and helping customers?

We are looking for Spanish-speaking colleagues to join an international customer support team in Budapest. In this role, you will support customers of a well-known consumer technology brand and help them with product-related questions and everyday technical issues.

What will you do?

  • Provide professional customer support in Spanish
  • Assist customers with product-related questions and technical issues
  • Understand the customer's problem and guide them towards the right solution
  • Support customers with basic troubleshooting
  • Document customer interactions accurately in internal systems
  • Cooperate with other teams when further assistance is required
  • Ensure a professional and positive customer experience

Requirements

What are we looking for?

  • Fluent Spanish language skills
  • Confident English communication skills
  • Strong communication and problem-solving skills
  • Customer-focused and patient approach
  • Interest in technology and willingness to learn
  • Ability to work independently and as part of an international team

Previous experience in customer service, technical support, helpdesk or a similar role is an advantage.

Benefits

What can you expect?

  • Hybrid working arrangement in Budapest
  • International and multicultural working environment
  • Structured onboarding and training
  • Opportunity to use Spanish and English on a daily basis
  • Experience supporting an international consumer technology brand
  • Long-term professional development opportunities

Interested?

If you speak Spanish fluently and are looking for a new opportunity in Budapest, we would be happy to hear from you.

Apply with your English CV and our recruitment team will contact you with further details.

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