Location
In office (Debrecen)
Seniority
Intern
Overview
Company
Impact
Profile match
Transcosmos (UK/Europe) is a business process outsourcing (BPO), customer experience (CX), and IT service desk provider that helps enterprises optimize operational support. The company delivers multilingual contact center operations, IT infrastructure management, back-office automation, and digital marketing support powered by intelligent customer analytics. Serving global enterprises across retail, automotive, and technology sectors, it enables clients to streamline international customer engagement, improve service efficiency, and execute digital commerce initiatives.
Spanish-Speaking Technical Support Analyst (Student Job)
Smart Mobility Industry | Debrecen | On-site | Part-time
Are you a university student fluent in Spanish and English? Looking for a flexible part-time job where you can gain international work experience while continuing your studies?
Join our team and support customers of one of the world's leading smart mobility brands, helping users with electric scooters, mobile applications, and connected devices.
As a Technical Support Analyst, you'll assist Spanish-speaking customers via phone, chat, and email while developing valuable customer service and communication skills in an international environment.
What you'll do
- Provide customer support in Spanish and English via phone, chat, and email.
- Help customers with product features, mobile applications, and basic technical issues.
- Troubleshoot Bluetooth connectivity and smart device-related questions.
- Escalate more complex technical issues when necessary.
- Document customer interactions accurately.
- Deliver a positive customer experience.
Requirements
What we're looking for
- University student status.
- Fluent Spanish (C1) and confident English (B2) communication skills.
- Strong communication and customer-oriented attitude.
- Interest in technology and problem-solving.
- Previous customer service experience is an advantage, but not required.
- Ability to work on-site in Debrecen.
- Valid Hungarian work permit if applicable.
Benefits
What we offer
- Flexible 20-30 hours/week schedule to fit around your university timetable.
- Competitive hourly salary.
- Paid training and onboarding.
- Valuable international work experience.
- Friendly and supportive team.
- Opportunity to develop customer service and technical support skills.
- Experience with a globally recognized smart mobility brand.
- Location: Debrecen, Hungary
Working hours: Flexible part-time (20-30 hours/week), Monday-Friday between 09:00-18:00
Work model: Full on-site
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