Fraud Product Manager MX

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Team Overview

The Solutions Consulting and Presales team supports commercial growth by combining industry expertise, product knowledge, and process-mapping capabilities to improve win rates, expand deal value, and strengthen long-term customer relationships. The team partners closely with Sales and clients across banking, financial services, digital commerce, and other industries to shape differentiated identity and fraud solutions. This role contributes to TransUnion’s ability to become a strategic partner by translating complex client needs into innovative, high-value solutions. This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.

Role Overview And Core Responsibilities

• Design and lead commercial strategies that accelerate growth for TransUnion’s Identity and Fraud Mitigation solutions across sectors and industries.

• Partner with Sales and prospective clients to understand business requirements, risk challenges, customer journeys, and decision criteria, then recommend fit-for-purpose identity and fraud solutions.

• Identify and monitor market needs, emerging fraud patterns, and client priorities to propose innovative solutions that strengthen the portfolio and create measurable customer value.

• Lead discovery workshops and executive-level working sessions with strategic clients, using feedback to shape solutions, deepen relationships, and identify new sales, upsell, and cross-sell opportunities.

• Develop persuasive presentations, demonstrations, business cases, and solution proposals that clearly communicate product capabilities, business benefits, implementation considerations, and expected outcomes.

• Provide deep functional and product expertise throughout the sales cycle, addressing client questions and translating complex concepts into clear, commercially relevant recommendations.

• Manage and coordinate the design, development, execution, and implementation of consulting solutions, ensuring they are differentiated, specialized, scalable, and aligned with TransUnion’s portfolio.

• Build and establish the Mexico team structure, provide direct people leadership, and mentor direct reports to strengthen capabilities, clarify accountabilities, and support the team’s performance and professional development.

• Validate pre-feasibility and functional feasibility assessments for new products and client solutions, collaborating with internal stakeholders to confirm viability and delivery readiness.

• Establish mechanisms, controls, and performance indicators to monitor solution quality, customer satisfaction, adoption, and short-, medium-, and long-term business results.

Required Knowledge And Experiences

• Bachelor’s degree in Engineering, Business Administration, Economics, Finance, or a related field, or equivalent relevant professional experience.

• 10+ years of relevant experience in technology presales, solutions consulting, advisory sales, digital products, or related client-facing roles, preferably within banking or financial services.

• Demonstrated knowledge of identity verification, fraud mitigation, digital onboarding, financial products, digital channels, and/or e-commerce use cases.

• Proven ability to grow revenue and market share through a strategic, disciplined, and consultative sales approach.

• Experience leading complex client engagements and coordinating cross-functional teams to move solutions from discovery and feasibility through proposal and implementation.

Required Technical Skills

• Ability to map business processes, customer journeys, use cases, functional requirements, and solution workflows for identity and fraud engagements.

• Advanced presentation and facilitation skills, with the ability to simplify and persuasively communicate complex technical and business concepts.

• Proficiency in developing detailed solution proposals, business cases, feasibility assessments, and client-facing documentation.

We’re also looking for the preferred skills below. Whether you are proficient or could use some brushing up, we’re happy to support your career development and growth in:

• Master’s degree in Technology, Digital Business Management, Finance, or a related discipline.

• Experience supporting banking, financial services, digital commerce, or e-commerce clients.

• Innovation mindset and demonstrated ability to develop new concepts, services, and differentiated solutions.

• Strong organizational, project management, communication, and interpersonal skills.

• Experience coaching, developing, or motivating colleagues and contributing to a collaborative, cross-functional environment.

TransUnion Overview:

At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development- while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.

Be a part of our Workforce for Good - you’ll work with great people, pioneering products and cutting-edge technology.

TransUnion Job Title

Principal, Pre-Sale Technical Consulting