SME - SSPM

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Team Overview

Role Overview And Core Responsibilities

Core Roles & Responsibilities

• Serve as the primary technical expert for the Salesforce platform, including Sales Cloud, Service Cloud, integrations, and related applications.
• Provide technical leadership and guidance to Salesforce developers, ensuring adherence to best practices, coding standards, and architectural principles.
• Design, review, and approve scalable Salesforce solutions that align with business and enterprise architecture requirements.
• Lead end-to-end delivery of Salesforce enhancements, integrations, and platform modernization initiatives.
• Drive platform governance, release management, and deployment processes to ensure system stability and reliability.
• Own the identification, prioritization, and remediation of Salesforce security vulnerabilities and technical risks identified through Obsidian and other security assessment tools.
• Partner with Cybersecurity, Enterprise Architecture, and Compliance teams to ensure Salesforce solutions meet security, regulatory, and data governance requirements.
• Monitor platform performance, troubleshoot complex production issues, and implement proactive improvements to enhance system availability.
• Collaborate with business stakeholders to translate requirements into sustainable technical solutions and roadmaps.
• Mentor and upskill development team members through code reviews, technical coaching, and knowledge sharing.
• Manage technical debt reduction initiatives and drive continuous improvement across the Salesforce ecosystem.
• Evaluate emerging Salesforce capabilities and recommend innovations that improve business outcomes and operational efficiency.

Required Knowledge And Experiences

Required Knowledge & Experience

• 8-12 years of hands-on experience in Salesforce development, administration, and solution architecture.
• Strong expertise in Salesforce Sales Cloud, Service Cloud, Lightning Experience, Apex, Visualforce, Lightning Web Components (LWC), SOQL, and Salesforce APIs.
• Proven experience designing and implementing scalable Salesforce solutions in large enterprise environments.
• Extensive knowledge of Salesforce security model, including profiles, permission sets, sharing rules, role hierarchy, and security best practices.
• Experience with Salesforce integrations using REST/SOAP APIs, middleware platforms, and external systems.
• Strong understanding of Salesforce DevOps, CI/CD processes, release management, and deployment tools.
• Experience leading technical teams, conducting code reviews, and mentoring Salesforce developers.
• Demonstrated experience identifying and remediating platform vulnerabilities, technical debt, and security findings from security assessment tools such as Obsidian.
• Working knowledge of Agile/Scrum methodologies and enterprise application lifecycle management.
• Strong analytical, problem-solving, stakeholder management, and communication skills.
• Salesforce certifications preferred, such as Salesforce Platform Developer I/II, Application Architect, System Architect, or similar credentials.
• Experience collaborating with Cybersecurity, Enterprise Architecture, and Compliance teams to ensure adherence to corporate governance and security standards.

Preferred Qualifications

• Experience with Salesforce Shield, Security Center, and advanced platform security controls.
• Knowledge of Workday or other enterprise SaaS platforms is an advantage.
• Experience in regulated, highly governed enterprise environments supporting critical business operations.

TransUnion Overview:

At TransUnion, we encourage and are committed to creating a real, positive impact and shared sense of purpose within our Workforce for Good, which empowers our people to grow, innovate and contribute to a better future for our communities and customers. We strive to build an environment where our associates are in the driver’s seat of their professional development- while having access to help along the way. We recognize that success comes when our associates thrive both professionally and personally; that’s why we prioritize work/life flexibility and offer resources for our teams across the globe to collaborate and drive excellence.

Be a part of our Workforce for Good - you’ll work with great people, pioneering products and cutting-edge technology.

TransUnion Job Title

Sr Consultant, Applications Development