ServiceNow Solution Architect

Trinity Consulting Services · Certification required · 3 days ago
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Salary
$75k – $85k per year (gross)
Location
In office (Singapore)
Seniority
Staff · 8+ years exp
Employment
Full-Time

First seen by Alion on Oct 29, 2026.

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Company
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Trinity Consulting Services

Trinity Consulting Services is a privately owned IT consulting, services and recruitment company headquartered in Singapore that delivers digital transformation, managed application, cloud, SAP, infrastructure, cybersecurity and data analytics services. Alongside its technology work, it provides executive and retained search, contract staffing, recruitment process outsourcing and payroll services, placing IT professionals on client projects including Singapore public sector and wealth management engagements. Its current openings include solution architects, Java and Spark developers, AWS cloud and data engineers, computer vision engineers, database administrators and testers.
trinityconsulting.asia · HQ: Singapore · IT Staffing & Staff Augmentation · IT Consulting & Digital Transformation

·        8+ years ServiceNow implementation experience,with at least 3 full-lifecycle CSM implementations as Solution Architect

·        Strong hands-on expertise in Case Management,Flow Designer, Integration Hub, and SLA/OLA configuration

·        Demonstrated experience designing event-drivenintegrations with ERP/procurement platforms (SAP, Ivalua/AcuBuy-class systems,or equivalent) — no-manual-fallback, retry/error-handling patterns

·        Experience with contract lifecycle management(CLM) platform integration (RubiCon or equivalent) is a strong plus

·        CSA (Certified System Administrator) mandatory;CIS-CSM (Certified Implementation Specialist – Customer Service Management)strongly preferred

·        Proven ability to own client-facingarchitecture conversations, including defending design/effort decisions undercommercial pressure (BAFO-style negotiations)

·        Experience working in telecom, shared services,or GBS/BPO environments preferred

Skills

ERP, full life-cycle project implementations, SAP, Solution Architecture, Contract Lifecycle Management, Configuration Management, Telecommunications, ServiceNow, Shared Services, Case Management

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