HR & Admin Manager

Responsibilities:

• Develop and implement HR policies, procedures, and people initiatives.
• Manage end-to-end recruitment, selection, onboarding, and employee documentation.
• Manage employee relations, disciplinary matters, grievances, and workplace concerns.
• Drive performance management, appraisal, and employee development processes.
• Manage attendance, leave, shifts, and workforce planning.
• Prepare and coordinate accurate payroll inputs and maintain employee records.
• Support employee engagement, retention, and culture-building initiatives.
• Ensure compliance with Nigerian labour laws and applicable statutory requirements.
• Maintain up-to-date personnel files and HR databases.
• Prepare regular HR reports and provide people-related insights to management.
• Identify training needs and coordinate learning and development initiatives.
• Promote a positive, professional, and service-oriented workplace culture.
  

Administrative Responsibilities:

• Oversee the day-to-day administrative operations of the business.
• Ensure the office, staff areas, and operational facilities are properly maintained and functional.
• Manage office supplies, stationery, equipment, and inventory, ensuring adequate stock levels.
• Coordinate procurement of office and administrative supplies and liaise with vendors and service providers.
• Manage relationships with external vendors, contractors, maintenance providers, and other service partners.
• Coordinate facility maintenance, repairs, utilities, security, cleaning, and general workplace services.
• Monitor administrative expenses and support effective cost control.
• Maintain proper records of company assets and administrative resources.
• Coordinate company documentation, licenses, permits, renewals, and other administrative requirements.
• Support management with travel arrangements, accommodation, meetings, events, and other logistics when required.
• Develop and maintain administrative processes that improve efficiency and accountability.
• Ensure proper filing, documentation, and record-keeping of company administrative documents.
• Coordinate internal meetings, staff events, welfare activities, and other company engagements.
• Ensure that company premises maintain appropriate standards of cleanliness, safety, professionalism, and presentation.
• Work closely with department heads to resolve administrative and operational issues.
• Prepare periodic administrative reports and provide recommendations to management.
• Handle other administrative duties as assigned by management.
  

Requirements:

• Bachelor’s degree in human resources, Business Administration, Management, Industrial Relations, or a related field.
• 5–7 years of progressive HR and administrative experience, including experience in a managerial or supervisory capacity.
• Experience in hospitality, hotels, restaurants, leisure, or another service-driven environment is highly desirable.
• Strong knowledge of HR operations, employee relations, recruitment, and performance management.
• Demonstrated experience managing administrative operations, facilities, vendors, and office services.
• Good understanding of Nigerian employment and labour regulations.
• Excellent communication, interpersonal, negotiation, and problem-solving skills.
• Strong organisational and administrative abilities with excellent attention to detail.
• Ability to manage multiple priorities in a fast-paced hospitality environment.
• Strong leadership and people-management skills.
• Proficiency in Microsoft Office and HR/Admin systems.
• Professional HR certification such as CIPM is an advantage.