Field Implementation Lead

We are seeking a Field Implementation Specialist to join our team at True Source, a leading Zambian mineral traceability platform. This role involves leading on-the-ground system deployment and supporting site operations across various mining and processing sites in Zambia, ensuring accurate data collection, compliance, and operational efficiency.

Missions:

• Lead the setup and daily implementation of the traceability system at mine, plant, and depot sites to ensure seamless integration and operation.
• Train and support site personnel, including weighbridge operators, depot staff, plant operators, and supervisors, to ensure proper usage and understanding of the platform.
• Monitor data quality across shifts, identify gaps, errors, or inconsistencies, and implement corrective measures to maintain high standards of data integrity.
• Collaborate closely with site management teams and the True Source technical department to troubleshoot issues and optimize system performance.
• Prepare comprehensive weekly reports on implementation progress, operational challenges, and site-specific insights to inform decision-making.
• Assist in onboarding new clients, mapping their processes, and supporting future site rollouts to expand the platform’s footprint in the region.