Sales Operations & Renewal Executive

Established in 2008 and headquartered in Singapore, TruVisor is a regional technology distributor with a presence in seven countries across Southeast Asia. We provide digitalization and automation, cybersecurity, and cloud management solutions.

At TruVisor, we value open communication, teamwork and practical ideas that help us improve the way we work.

We encourage employees to take ownership of their work, organize their time effectively and keep learning. Our collaborative culture supports initiative, professional development and career growth.

We are looking for a meticulous and organized colleague to support accounts receivable follow-up, selected product renewals and hardware shipment coordination. This is a hands-on coordination role with a focused product portfolio and a light renewal workload. You do not need to be a technical expert or an aggressive salesperson; a systematic approach, logical thinking and reliable follow-through are what matter most.

Job Title:

Sales Operations & Renewals Executive

WorkLocation: Singapore

Key Responsibilities:

·       Accounts receivable (AR): Send payment requests and reminders to partners, follow up on outstanding invoices, and maintain clear records of responses and expected payment dates.

·       Track collections and forecast expected receipts against the AR report. Keep payment commitments up to date, flag overdue balances or discrepancies, and coordinate with the relevant teams to resolve issues.

·       Renewals and product coordination: Take ownership of renewals for a small assigned product portfolio. Maintain a renewal tracker, monitor due dates, and follow up with partners to support timely renewals.

·       Prepare and follow up on quotations for renewals and new opportunities within the assigned product list. Coordinate with sales and technical colleagues when clarification is needed, and keep opportunity records accurate.

·       Hardware shipment coordination: Coordinate hardware deliveries for the Singapore market and a small number of shipments to regional countries, liaising with relevant teams and logistics providers.

·       Check delivery details and required shipment documents, track shipment progress, and keep partners and internal teams informed of delivery status or delays.

·       Systematic follow-through: Use clear trackers, reminders and prioritized task lists to keep collections, renewals, quotations and shipments moving without missed details.

Requirements:

·       Meticulous attention to detail, with a systematic and logical approach to organizing work.

·       Comfortable working with spreadsheets, reports and trackers to maintain accurate records and monitor deadlines.

·       Clear written and spoken English, with the confidence to send professional payment reminders and follow up politely and consistently.

·       Able to prioritize routine tasks, follow through on commitments and flag issues early.

·       A collaborative mindset and willingness to learn the assigned products and internal processes; deep technical expertise is not required.

·       Experience in administration, accounts receivable follow-up, sales support, renewals or logistics coordination is an advantage.

·       Experience using Xero and knowledge of its accounting features are an advantage.

·       Candidates without IT experience and career switchers with relevant organizational and communication skills are welcome to apply.

Commission:

This is a commission-based position. Commission is calculated based on achievement against the gross profit (GP) targets set for assigned products and completion of accounts receivable collection targets. The applicable targets, calculation method and payout terms will be explained during the recruitment process.

Benefits:

·     Flexible work arrangements, including remote work options

·     Opportunities for professional development and career advancement

·     Access to cutting-edge technologies and tools to support your work

·     A vibrant and collaborative company culture with regular social events

Skills

Sales Support, Organisational Skills, prioritize work, Timely Payments, Administration, Organizing Logistics, Accounts Receivable, Attention to Detail, Portfolio Management, Xero, Spreadsheets, invoice follow up, Payment Services