Data Scientist

Role Overview:

RCI (Retail

Customer Intelligence) is a data solutions team within the Retail Banking

division, dedicated to leveraging data-driven insights to enhance personalized

customer experiences and optimize banking operations. Our focus includes

developing intuitive self-service data platforms for non-technical users,

utilizing generative AI to boost productivity, and delivering actionable

insights at the right time and through the right channels. By integrating these

solutions, RCI strives to create seamless, customer-centric experiences while

driving value for both customers and the bank.

As

a Data Scientist under RCI, Senior Specialist must leads end-to-end analytics

projects, ensuring execution aligns with business goals, along with manages

stakeholders and translates insights into strategic decisions.

Insight Generation & Actionability

• Lead

advanced data analysis and modeling initiatives by developing scalable

frameworks, maintaining data integrity, and extracting strategic insights to

drive business decisions.

• Lead the

development of BI solutions by designing intuitive interfaces to uncover

business insights and ensuring data accuracy for reliable decision-making.

• Utilizing

and optimizing generative AI prompt to tailor customer data and provide

structured, data-driven rationales.

• Manage the

end-to-end system migration of personalization projects, ensuring seamless

integration and optimal utilization across all channel platforms.

Strategic Collaboration &

Innovation:

• Collaborate

with senior management to align business objective and translate into

structured project frameworks for execution.

• Act as the

primary authority for data projects, leading scope definition, translating

business requirements into actionable tasks, and ensuring successful execution

and alignment with strategic objectives.

Team Development

• Mentor and

develop team members, providing guidance and support to enhance team member skills.

• Research

global best practices to enhance team capabilities, ensuring improvements are

implemented through a structured milestone-based approach.

• Leveraging

generative AI to enhance team productivity and automating the work process.

Qualification

• Bachelor’s degree in Analytics, Business,

Statistics, or a related field

• 5+ years of

experience in data analysis, project management, and stakeholder

engagement

• Strong

Proficiency in SQL, Excel, and BI tools for data manipulation and

reporting

• Strong

understanding of customer analytics, segmentation, and personalization models

• Generative

AI expertise (leveraging AI for automation and personalization) is a plus!

• Ability to lead end-to-end projects, ensuring timely

execution and impact.

• Experience

in stakeholder management, translating analytics into business applications.

• Strong

business strategy skills, aligning analytics initiatives with company goals.

• Expertise

in project component defining, structuring complex tasks into manageable

workflows.