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Salary
$16k – $52k per year (Estimated)
Location
In office (Hyderabad)
Seniority
Senior · 5+ years exp
Employment
Full-Time
Overview
Company
Impact
Profile match
TTEC Digital is a customer experience (CX) technology and consulting firm headquartered in Greenwood Village, Colorado, and is a division of TTEC Holdings, founded in 1982. The company provides AI-powered contact center solutions, CX strategy consulting, data analytics, and cloud platform integrations through partnerships with providers like Microsoft and AWS. It operates globally with over 1,500 professionals, serving enterprise clients across various industries to modernize their digital ecosystems and customer engagement operations.

JD Senior Consultant: Azure + .Net

Position Purpose

Lead the design, delivery, and consulting of Azure-based solutions while acting as a trusted advisor to clients. Drive business growth through technical leadership, client engagement, and successful project execution, ensuring scalable, reliable, and high-quality solutions aligned with business goals.

Key Responsibilities

Client Engagement

  • Support business development by contributing to proposals, presentations, and solution design discussions
  • Act as a trusted advisor to stakeholders, simplifying complex technical concepts for decision-making
  • Provide proactive guidance on architecture, design, and technical trade-offs
  • Deliver impactful, audience-tailored presentations and communications
  • Build strong client relationships and handle challenges constructively

Project Delivery

  • Lead requirements gathering, solution design, and scoping for medium-scale projects
  • Break down requirements into tasks and provide accurate effort estimates
  • Delegate and manage technical tasks across teams (including offshore teams)
  • Identify risks, propose mitigations, and communicate effectively with stakeholders
  • Ensure successful and repeatable delivery of projects
  • Monitor team progress, remove blockers, and ensure alignment with delivery goals

Team & Collaboration

  • Mentor team members and contribute to knowledge sharing initiatives
  • Act as a thought leader in key technical areas
  • Collaborate with cross-functional teams and leadership
  • Foster a positive, productive, and inclusive team environment

Consulting Operations

  • Maintain high utilization and proactively seek new opportunities
  • Ensure timely submission of timesheets and forecasting activities

Technical Expertise

  • Design and define standards for low- to medium-complexity solutions
  • Expertise in Azure-based architectures including compute, data, and integrations
  • Strong understanding of Agile methodologies and adaptable delivery approaches
  • Experience leading consulting engagements across multiple technical domains
  • Knowledge of performance, scalability, reliability, and observability practices
  • Proficiency in identity and access management (application-centric)

Competency

  • Strong communication (written, verbal, visual) and presentation skills
  • Leadership and stakeholder management capabilities
  • Problem-solving mindset with proactive ownership
  • Ability to influence, challenge, and guide decisions professionally
  • Adaptability to different client environments and cultures
  • High integrity, accountability, and results orientation
  • Self-motivated, resourceful, and continuous learner

Technology Stack

  • Cloud & Azure Services: Azure Compute (PaaS, Containers), Messaging & Events, AI & Search
  • Backend: .NET Core, C#
  • Additional Languages (Nice-to-have): Python, Node.js
  • Frontend: Angular, React, Blazor
  • Data: Relational & NoSQL databases, Entity Framework, Dapper
  • DevOps: CI/CD pipelines, Infrastructure as Code (IaC)
  • Tools: Visual Studio, Git, GitHub/Azure DevOps
  • Practices: Design patterns, API design & management, automated testing
  • Methodologies: Agile (Scrum/Kanban)

Education, Experience and Certification

  • 5+ years of experience leading consulting projects
  • 3+ years of Agile delivery experience
  • Proven experience across multiple Azure domains (e.g., compute, APIs, DevOps, data, AI)
  • Strong background in software engineering and solution architecture
  • Microsoft Azure certifications (preferred 4+), including:
    • AZ-204
    • AZ-400
    • AZ-102 (recommended)
  • Commitment to continuous learning and staying updated with industry trends
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