Senior Developer, Data Analytics

Your potential has a place here with TTEC’s award-winning employment experience. As Senior Developer, Data Analytics working remotely in Metro Manila, Philippines, you’ll be a part of bringing humanity to business. #experienceTTEC

Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Philippines says it all!

What You’ll Do

The Senior Developer, Data Analytics will design, develop, and maintain Looker solutions that enable business teams to access trusted, actionable data. You will collaborate with analytics engineers, data analysts, and business stakeholders to build scalable data models, dashboards, and reports that support decision-making across the organization. You will help maintain Looker development standards, participate in code deployments, and contribute to the ongoing improvement of the BI platform.

This position reports to the Senior Manager of Data Analytics.

During a Typical Day, You’ll

• Design, develop, test, and maintain LookML models, views, dimensions, measures, and Explores.
• Create and enhance dashboards, reports, and visualizations that support business users and operational teams.
• Collaborate with stakeholders to gather requirements and translate business needs into technical solutions.
• Support code deployments and participate in Git-based development processes, including pull requests and code reviews.
• Troubleshoot and resolve issues related to Looker models, dashboards, and query performance.
• Optimize Looker content to improve usability, scalability, and performance.
• Work closely with data engineers and analysts to ensure data accuracy and consistency across reporting solutions.
• Assist with implementing data governance standards, access controls, and security best practices within Looker.
• Utilize SQL to analyze data and validate reporting logic.
• Support integration of Looker with cloud data platforms such as BigQuery, Snowflake, and Redshift.
• Contribute to documentation and development best practices.

What You Bring to the Role

• Bachelor's degree in Computer Science, Information Systems, Information Technology, Data Analytics, or a related field.
• 2-4 years of experience developing BI, analytics, or reporting solutions.
• 2+ years of experience working with Looker, including LookML development and dashboard creation.
• Experience creating dimensions, measures, views, and Explores using LookML.
• Strong SQL skills with experience querying and validating data.
• Experience with Git version control, including branching, pull requests, and code reviews.
• Understanding of data modeling concepts and reporting best practices.
• Experience working with cloud-based data platforms such as BigQuery, Snowflake, or Redshift.
• Strong analytical, troubleshooting, and problem-solving skills.
• Excellent communication and collaboration skills.

What You Can Expect

• Supportive of your career and professional development
• An inclusive culture and community minded organization where giving back is encouraged
• A global team of curious lifelong learners guided by our company values
• Ask us about our paid time off (PTO) and wellness and healthcare benefits

• And yes... a great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement)

Visit https://mybenefits.ttec.com/ for more information.

About TTEC

Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you.

TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way.