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Location
In office (Shanghai)
Seniority
Middle · 3+ years exp

Confirmed on the employer's own hiring board on Nov 2, 2026. First seen by Alion on Sep 9, 2026. Kuoni Tumlare scores B on the Alion truth index.

Overview
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Kuoni Tumlare is a global destination management company that designs and operates group leisure tours, special interest travel, incentive trips, corporate meetings and events, congresses and exhibitions for travel partners and organizations. Tracing its roots to 1906 and to the Danish-founded Tumlare, it is part of the JTB group of Japan and runs specialist units such as Kuoni Tumlare Congress in Prague and the Japanspecialist travel brand, with offices across Europe and Asia including New Delhi, Shanghai, Beijing, Bangkok, Jakarta, Rome and Amsterdam. It hires operations and tour coordinators, sales and account executives, Japanese-speaking service staff and software engineers.

About Kuoni Tumlare:

At Kuoni Tumlare, we deliver truly inspiring and innovative solutions and experiences that create value both for our Partners and Society at large. Our wide portfolio of products and solutions is built on 100+ years of destination management experience.

Our solutions include series tours, technical visits, educational tours, Japanspecialist travel consulting, as well as meetings, incentives, conferences, and exhibitions. Our product portfolio includes MyBus excursions at destinations as well as guaranteed departure tours devised and delivered by our Seat-in-Coach specialists, Europamundo (EMV) and MyBus Landcruise.

We cater to a wide range of customer needs in close collaboration with our trusted suppliers and powered by our team of destinations experts - enabling us to make a real difference to the world.

About the Business:

Our Destination Management services form the core of our business. We take care of everything from ground support, hotel bookings, sightseeing, restaurants, and local guides; all while providing 24/7 customer support so that travelers from over 50 countries can enjoy memorable travel experiences worry free.

Responsibilities:

    • Business development responsibilities is to develop non-Europe destination revenue, providing one stop service to travel agents and promoting worldwide destinations as long term business plan.

    • Explore and identify potential new accounts: stay abreast of competitor activities, actively follow up on sales quotation request from potential clients. Attend local travel fairs and tradeshows.

    • Consultative selling: conduct sales visits and calls using meeting planner effectively. Uncovering the clients’ needs and requirements, qualify request with agents. Client relationship building, promoting new products, destinations and last-minute deals, preparing proposals for clients, negotiation and deal closing. Active problem solving and complaint handling, through working closely with internal departments to provide prompt response and resolve complex operational issues.

    • High quality account management: define incentive agreement with agent, define mark-up plans per market per agent. Enforce T&C, e.g. payment condition, compensation/supplement policy.

    • Business development responsibilities (internal): Account planning, budgeting and forecasting, profiling and segmenting. Following up on wins, including confirmation monitoring; cooperation with Sales Operations and collate agent feedback; following up on losses, including regular review with internal departments e.g. quotation hub.

    • Responsible for DSO (daily sales outstanding) & AR (account receivable) for own team or assigned accounts.

    • Attend and participating in regular internal sales meetings, providing recommendation on business strategy for responsible accounts/market.

    • Ensure business transactions are in accordance with the company policies

    • Responsible for sales revenue and profit targets.

    • Other duties as and when assigned by manager.

Requirements

Requirements:

  • Excellent selling and influencing skills;

    • Planning and organizational skills;

    • Self-motivated and a good teamwork player;

    • Good negotiation skill;

    • Good knowledge of destinations and tourist attractions in Europe

    • Computer literate with Microsoft Office applications

    We Are Looking for a Person With:

    • Familiar with Africa & Middle East DMCs

    • Have the resource of small & medium agents.

    • Diploma or above with at least 3 years’ experience in Sales & Marketing, in travel or related industry is an advantage.

    • Track record in establishing relationships with clients/travel agents or related authorities.

    • Strong communication and presentation skills in English;

    What We Offer:

    • Opportunity to work in an international environment

    • Diverse & Inclusive culture

    • Learning and training opportunities for growth

    • Dedicated Employee Engagement Activities

    • Flexible & Remote Working

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