Business Analyst

What success looks like in this role:

Job Title: Business Analyst

Location: Bangalore

Who we are:

Unisys is a global information technology company that builds high-performance, security-centric solutions for the most digitally demanding businesses and governments on Earth. Unisys’ offerings include security software and services; digital transformation and workplace services; industry applications and services; and innovative software operating environments for high-intensity enterprise computing. Unisys builds better outcomes securely for its clients across the Government, Financial Services and Commercial markets.For more information, visit www.unisys.com.

Our Vision: Enhancing people’s lives through secure, reliable advanced technology.

Our Core Beliefs:

• Curiosity: We embrace the unknown and continuous learning.
• Creativity: We look past routine ways of doing things.
• Client-Centricity: Our clients’ success is our success.
• Integrity: We act ethically and honestly.

Position Overview:

Bridges the gap between technology and business needs. Drives business productivity, efficiency and operations through innovation and collaboration between stakeholders. Evaluates business processes, anticipates requirements, uncovers areas for improvement and works with cross-functional teams to develop and implement solutions. Leads and/or supports ongoing reviews of business systems and processes and development of optimization strategies. Performs requirements analysis and facilitates / conducts meetings to share ideas, findings and recommendations.

Key Responsibilities:

• Collaborate with stakeholders to gather and document business requirements.
• Ability to interface with global client/ technical teams in a hybrid business/ tech capacity
• Ability to managing conflicting stakeholder requirements to bring consensus and maintain impeccable relationships
• Analyse and model business processes. Leads business process development. For example,
  • Reporting processes
  • Itil process in service environment
  • Service operating procedures, including knowledge management development
• Work with IT teams to translate business requirements into technical specifications.
• Experience of documenting “As Is/To Be” processes and the ability to translate complexity into clear requirements.
• Facilitate workshops and meetings to elicit requirements and validate solutions.
• Assist in the development of user acceptance testing (UAT) plans and support testing activities.
• Create and maintain comprehensive documentation, including process flows, requirements, and user guides.

#LI-RB1

You will be successful in this role if you have:

Any degree and 2-4 years’ relevant experience OR equivalent combination of education and experience

Proven experience as a Business Analyst or in a similar role working with external clients and internal teams.

• Strong analytical and problem-solving skills.
• CBAP qualification, BCS, preference for membership of IIBA.
• Excellent communication and interpersonal skills.
• Proficiency in business analysis tools and methodologies. (BRD, BDD, SSM, SWOT, MOST etc, along with demonstrable experience.
• Experience with project management software and tools and working in a managed services environment.
• Ability to work independently and as part of a team.
• Demonstrable Knowledge of ITIL trends and best practices.

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, blood type, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

Local employment practices and rights may vary by jurisdiction and are subject to applicable local laws. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers.

If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [email protected]. US job seekers can find more information about Unisys’ EEO commitment here.