Business Analyst

The primary function of the role is to support the Business Analysis Manager in documenting processes between the Strategic Enrollment Management Teams and various campus partners, and to gather and document business requirements on behalf of enrollment management and planning. This individual will also assist in creating process documentation, analyze and identify opportunities for process improvement, and maintain deadline calendars, fact sheets and related documentation.

The University of South Florida is a top-ranked research university serving approximately 50,000 students from across the globe at campuses in Tampa, St. Petersburg and USF Health. In 2025, U.S. News & World Report recognized USF with its highest overall ranking in university history, as a top 50 public university for the seventh consecutive year and as one of the top 15 best values among all public universities in the nation. U.S. News also ranks the USF Health Morsani College of Medicine in the highest tier, placing it as one of the top 16 medical schools in the nation and inside the top 10 among public universities. USF is a member of the Association of American Universities (AAU), a group that includes only the top 3% of universities in the U.S. With an all-time high of $750 million in research funding in 2025 and as a top 20 public university for producing U.S. patents, USF uses innovation to transform lives and shape a better future. The university generates an annual economic impact of nearly $10 billion for the state of Florida. USF’s Division I athletics teams compete in the American Conference. Learn more at www.usf.edu.

Business Process Analysis

Work with stakeholders to identify and document business requirements, processes, and workflows. Analyze existing business processes to identify inefficiencies, areas for improvement, and opportunities for potential automation. Propose and implement solutions to enhance productivity, reduce costs, and improve overall business performance.

Stakeholder Management

Serve as a liaison across business units and stakeholders to facilitate alignment and communication. Lead workshops, meetings, and presentations with stakeholders to gather input, provide updates, and manage expectations. Ensure stakeholder needs are understood and addressed throughout the development and implementation of business solutions.

Documentation and Flow Charts

Create comprehensive and accurate documentation of business processes, including process maps, workflow diagrams, and standard operating procedures (SOPs). Regularly audit and update process documentation to ensure it remains current and reflects any process changes. Maintain a document repository for business units.

Continuous Improvement

Stay current with industry trends, best practices, and emerging technologies related to business analysis. Drive continuous improvement initiatives within the business analysis function and across the organization.

Performs other duties as assigned.

Minimum Qualifications:

• This position requires a Bachelor's degree in business or a related field, with at least two years of experience in a business analysis or project management role.
• Degree Equivalency Clause: Four years of direct experience for a bachelor’s degree.
• Senate Bill 1310- The Florida Senate (https://www.flsenate.gov/Session/Bill/2023/1310) is conditional upon meeting all employment eligibility requirements in the U.S.
• SB 1310: Substitution of Work Experience for Postsecondary Education Requirements
• A public employer may include a postsecondary degree as a baseline requirement only as an alternative to the number of years of direct experience required, not to exceed:
• (a) Two years of direct experience for an associate degree;
• (b) Four years of direct experience for a bachelor’s degree;
• (c) Six years of direct experience for a master’s degree;
• (d) Seven years of direct experience for a professional degree; or
• (e) Nine years of direct experience for a doctoral degree
• Related work experience may not substitute for any required licensure, certification, or registration required for the position of employment as established by the public employer and indicated in the advertised description of the position of employment.
• Minimum Qualifications that require a high school diploma are exempt from SB 1310.