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IT Technical Support, Junior

UpGrowth HR · Bachelor's Degree · PHP · 7 months ago
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Salary
≈ $5.5k – $17k per year (Estimated)
Location
In office (Klang)
Seniority
Junior
Employment
Full-Time

Confirmed on the employer's own hiring board on Nov 8, 2026. First seen by Alion on Apr 14, 2026. UpGrowth HR scores C on the Alion truth index.

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UpGrowth HR

UpGrowth HR is a business process outsourcing firm based in Kuala Lumpur that provides HR outsourcing, recruitment, payroll, telemarketing, customer experience, finance and accounting, and company secretarial services to small and medium-sized businesses. Founded in 2023 as UpGrowth HR Sdn Bhd, it also runs workplace training programs and handles hiring for client businesses, including companies in lending, eyecare retail and digital marketing in Malaysia and neighbouring markets. Its job board lists marketing, sales, design, finance, customer service and software roles, many of them for clients, plus internal talent acquisition and HR positions.
upgrowthhr.com · HQ: Kuala Lumpur, Malaysia · Business Process Outsourcing (BPO) · Human Resources · 501-1000 employees · Est. 2023

JOB RESPONSIBILITIES:

  • Provide technical support and troubleshooting for in-house systems and applications.

  • Assist in maintaining and improving web systems using PHP and frameworks such as CodeIgniter or Laravel.

  • Collaborate with the development team to ensure smooth system functionality and resolve technical issues promptly.

  • Monitor system performance, perform updates, and support integration with third-party tools or APIs.

  • Document technical processes and maintain proper records for reference.

JOB REQUIREMENTS:

  • Diploma/Degree in Computer Science, Information Technology, or related field.

  • Knowledge in PHP, CodeIgniter, or Laravel framework is required.

  • Strong problem-solving and analytical skills.

  • Able to work independently and under pressure in a fast-moving environment.

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