Gateway Supervisor – Sunrise Export & Import Operations

Before you apply to a job, select your language preference from the options available at the top right of this page.

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow-people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

Qualifications and Requirements

• Bachelor's degree or equivalent experience in Engineering, Aviation, or a related field is preferred.
• Previous experience in air cargo, logistics, or gateway operations.
• Proven leadership or supervisory roles.
• Strong analytical, organizational, and problem-solving abilities.
• Good command of written and spoken English.
• Ability to work under pressure and manage multiple priorities.
• Strong communication and interpersonal skills.

Key Responsibilities

• Supervise and coordinate daily Sunrise Export and Import Operations to ensure smooth and timely operational execution.
• Lead, coach, and develop team members to achieve operational targets and maintain high-performance standards.
• Monitor daily operational performance, identify gaps, and implement corrective actions when required.
• Ensure compliance with company policies, customs regulations, security requirements, and operational procedures.
• Coordinate with internal departments, airline partners, customs authorities, and other stakeholders to resolve operational issues.
• Ensure proper handling and processing of export and import shipments in line with service commitments and operational requirements.
• Monitor workload distribution, resource allocation, and staffing to ensure operational continuity.
• Identify process improvement opportunities and drive initiatives to enhance productivity, efficiency, and service quality.
• Promote a strong safety culture and ensure adherence to all health and safety standards.
• Support cost optimization initiatives while maintaining operational excellence.
• Prepare and communicate operational reports, performance metrics, and improvement plans to management.
• Ensure effective communication and collaboration across teams to support business objectives.

Employee Type:

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.