Associate III - Product Design

We are looking for a creative and user-focused Product Designer with strong expertise in Human-Centred Design (HCD) and Service Design to craft intuitive, engaging, and impactful digital experiences. This role involves collaborating with cross-functional teams to transform business and customer needs into innovative product solutions that deliver exceptional user experiences across web, mobile, and digital platforms.

Key Responsibilities

Design and deliver human-centred digital products that prioritize usability, accessibility, and customer delight.

Collaborate closely with business stakeholders, product managers, engineers, and fellow designers to translate product vision into compelling user experiences.

Develop design artifacts such as Customer Journeys, Empathy Maps, Service Blueprints, Personas, and Experience Maps.

Create user-centered interaction models, wireframes, low-fidelity and high-fidelity designs, interactive prototypes, MVPs, and production-ready interfaces.

Define and execute visual and interaction design across websites, mobile applications, digital platforms, kiosks, wearables, and emerging digital touchpoints.

Ensure consistency with established Design Systems, Brand Guidelines, and UX best practices.

Design engaging visual experiences through effective use of typography, color, layouts, motion design, micro-interactions, and animations.

Partner with development teams to ensure seamless implementation and an optimal end-user experience.

Leverage modern design methodologies and AI-assisted tools to accelerate ideation, design exploration, and workflow efficiency.

Required Skills & Experience

• Bachelor’s Degree or Diploma in Product Design, Interaction Design, Human-Computer Interaction, Service Design, Visual Communication, New Media Design, Universal Design, or a related discipline.
• 3+ years of professional experience in Product Design, UX/UI Design, Service Design, or Human-Centred Design.
• Strong expertise in Service Design and Human-Centred Design (HCD), which are mandatory for this role.
• Proven experience designing complex digital products, platforms, and customer experiences.
• Strong understanding of interaction design, visual design principles, usability, accessibility, and responsive design.
• Proficiency in Figma (mandatory) with hands-on experience creating wireframes, prototypes, design systems, and developer-ready designs.
• Experience with Adobe Creative Suite and other industry-standard design tools.
• Knowledge of motion design, micro-interactions, visual transitions, and dynamic user experiences.
• Familiarity with front-end development considerations, responsive design, browsers, and cross-platform compatibility.
• Exposure to Generative AI tools for design ideation, content generation, prototyping, and workflow acceleration is highly desirable.
• Excellent communication, presentation, storytelling, and stakeholder management skills.
• Exceptional attention to detail and strong organizational abilities.

  Mandatory Requirements

  4+ years of Product Design / UX Design experience

  Strong Human-Centred Design (HCD) expertise

  Strong Service Design experience

  Advanced Figma proficiency

  Experience designing digital products/platforms

  Portfolio showcasing end-to-end design work

  Location: Pune

  Experience: 3-5 Years

  Portfolio: Mandatory

  Key Skills: Product Design, UX Design, UI Design, Human-Centred Design (HCD), Service Design, Figma, Interaction Design, Design Systems, User Research, Wireframing, Prototyping, Visual Design, Design Thinking, Generative AI, Adobe Creative Suite.