Senior Scrum Master

Senior Scrum Master

The Role

The Scrum Master is responsible for being a Coach, Facilitator and Servant Leader for their assigned Agile Scrum team(s) within the P&T Transformation Management teams. This role will be able to apply SAFe principles when facilitating, enabling and coaching aligned teams. The Scrum Master ensures that the agreed upon agile processes are being followed by the team and creates balance with the Product Owner and the Technical Product Manager. Foremost, they are a servant leader and ensures the team has the resources they need, are shielded from distractions and interruptions and works to remove impediments along the way. The Sr. Scrum Master will be responsible for facilitating PI planning and sprint planning sessions, budget and sprint status reporting (burn/churn/velocity/etc) fully leveraging the TMO sprint management tools. Lastly this role requires a passion for continual improvement, and makes recommendations for process optimization as influenced by iteration retrospectives and team feedback.

What You’ll Do

··Help teams self-organize and self-manage.

··Apply practical interpretation and implementation of SAFe agile best practices, tailoring them to fit P&T practices.

·Accountable for performing all STAR scrum of scrum meetings with TEQ.

·Organize and facilitate daily stand-up meetings, reviews, estimation, retrospectives, sprint and release planning, demos, burndown tracking, and other Scrum-related meetings.

·Work collaboratively with Product Owners, Technical Product Managers, cross-functional development teams, and Project Managers to support development and software delivery.

·Assist the Product Owner and Technical Product Manager in user story creation, prioritization, and product backlog grooming via emergent requirements.

··Ask difficult questions, remove impediments, make issues and problems visible, and escalate as necessary.

·Ensure the development team is working efficiently towards Sprint goals.

·Coach the development team and stakeholders on how to use Agile/Scrum practices at a pace that is sustainable and comfortable for the team and organization.

·Ensure the development teams are practicing the core agile principles of collaboration, prioritization, team accountability, and visibility.

··Ensure cross-functional coordination (analysts, developers, and testers) is occurring early and often.

·Recommend improvements and assist in changes to best practices.

·Identify and manage issues and risks with a clear grasp of the challenges and options until resolved.

·Mitigate all risks and issues in real time, executing resolutions on demand.

·Demonstrate excellent interpersonal skills and the ability to work with diverse teams and personalities during high-pressure scenarios and within extremely tight deadlines.

·Apply proficiency in Agile technology practices (e.g., Test Driven Development, Continuous Integration).

··Analyze project issues and challenges and proactively define alternatives.

·Work closely with delivery teams to establish expectations and ensure tasks remain on track.

·Manage budget.

This position description identifies the responsibilities and tasks typically associated with the performance of the position. Other relevant essential functions may be required.

What You Need

Required

·7+ years of experience in Agile development, including coaching on agile methodologies.

·Extensive knowledge of IT concepts, strategies, methodologies, architectures, and technical standards.

··Demonstrated success coaching a team and stakeholders on Agile practices and ensuring adherence to Agile methodology.

·Strong facilitation skills in leading planning meetings, reviews, and retrospectives.

·Enjoys solving problems and is able to resolve conflicts through strong mediation skills.

·Communicates clearly and has the ability to deliver complex messages and teach new concepts.

·Coaching and mentoring a team to maximize progress and potential.

··Motivated and driven, with the ability to influence and drive teams to success using Agile, Scrum, and Lean practices.

··Proven leadership experience in achieving successful project outcomes.

·Negotiation skills.

·Demonstrated ability to lead cross-functional teamwork in and across teams and organizations.

·Strong ability to identify potential issues and dependencies early.

·Fully committed to transparency in all situations.

Preferred

··Scrum Master Certification

Location & Compensation

Compensation can differ depending on factors including but not limited to the specific office location, role, skill set, education, and level of experience. UST provides a reasonable range of compensation for roles that may be hired in various U.S. markets as set forth below.

Role Location: Atlanta, GA

Compensation Range: $80,000 - $120,000

Who We Are

Since 1999, UST has worked side by side with the world’s best companies to make a powerful impact through transformation. Headquartered in the United States, UST is powered by technology, driven by AI, inspired by people, and led by our purpose, we partner with our clients from design to operation. Our AI-driven digital solutions, proprietary platforms, engineering, R&D, products, and innovation ecosystem turn core challenges into impactful, disruptive business outcomes. With deep industry knowledge and a future-ready mindset, we infuse expertise, innovation, and agility into our clients’ organizations—delivering measurable value and positive lasting change for them, their customers, and communities around the world. Together, with 30,000+ employees in 30+ countries, we build for boundless impact-touching billions of lives in the process. Visit us at .

Benefits

Full-time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year), 10 paid holidays, and are eligible for paid bereavement leave and jury duty. They are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance, as well as the following Company-paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits. Regular employees may purchase additional voluntary short-term disability benefits, and participate in a Health Savings Account (HSA) as well as a Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses as allowable under IRS guidelines. Benefits offerings vary in Puerto Rico.

Part-time employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching.

Full-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year) and are eligible to participate in the Company’s 401(k) program with employer matching. They and their dependents residing in the US are eligible for medical, dental, and vision insurance.

Part-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires throughout the year).

All US employees who work in a state or locality with more generous paid sick leave benefits than specified here will receive the benefit of those sick leave laws.

As part of our recruitment process, UST may use AI or automated tools to support activities such as application screening, scheduling, or interview assistance. All hiring decisions are made by our recruitment team. Where applicable law requires it, further notice will be provided separately.

Equal Employment Opportunity Statement

UST is an Equal Opportunity Employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable characteristics protected by law. We will consider qualified applicants with arrest or conviction records in accordance with state and local laws and “fair chance” ordinances.

UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.

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