UTAC Tyres China Sales Coordinator

UTAC is a market-leading international group in digital & sustainable mobility, customisable testing solutions, vehicle engineering, homologation, regulatory advice & expertise, certification, training, corporate events and classic & sportscars festivals.

The Group provides services and test solutions to customers in the various sectors: mobility, transport, tyre, petrochemical, agriculture and defence industries. UTAC operates test centres and laboratories in France (including the official Euro NCAP facility), the UK, USA, Finland and Morocco; it has subsidiaries in China, Japan, South Korea, Italy & Romania. UTAC employs around 1300 people across its various locations.

As a group we share a strong and clear vision to deliver safe and efficient solutions and systems to our customers. We are proud and confident in our heritage, our capabilities and our people and believe that by creating a culture where individuals feel they can make a difference and enjoy coming to work, we can deliver the best possible service to our customers.

Our core values of Expertise, Innovation and Integrity provide a clear daily guide to how we work together safely, as one team, helping each other to succeed.

UTAC Tyres China Sales Coordinator, as a member of UTAC Finland’s Sales Team, participates in the execution of sales and marketing activities in China. In this role you will support the UTAC Tyres China Business Development Manager, enabling them to focus on strategic customer relations as well as on acquiring new prospective customers.

MAIN ACTIVITIES

• Assist the UTAC Finland Sales Team in developing new domestic tyre industry customers and lead follow-up.
• Support daily maintenance of existing customers
• Collect, organise, and update customer information, company qualifications, business needs, and market data of domestic tyre manufacturers.
• Handle full-cycle paperwork for existing and new customers.
• Manage contracts, POs, invoices, statements, and all official documents in a standardised filing system.
• Assist with sample shipment to Europe: logistics, customs support if needed, and basic coordination.
• Actively maintain good business relationships with key customers and partners.
• Create and maintain sales reports, customers databases, performance trackers, and visit records.
• Complete other tasks assigned by sales related to client development, order processing, and administration.

Education: Bac+5, commercial or engineering training

Experience: 4 to 6 years of commercial responsibility preferably in an international context, sales of complex and/or varied products and/or services, good at customer service and eager to learn new things, English mandatory.

Soft skills / Qualities

• A Sociable person with an interest in customer service work
• Cross-functional (customers, team) and international cooperation
• Taste for numbers
• Ability to manage stress
• Ability to listen to and take customer into account
• Ability to solve complex problems
• Ability to work in a multicultural team

PERFORMANCE INDICATORS

• Sales Order Intake SOI (€)
• Revenue (€)
• EBITDA (€)
• DSO
• Market share (%)
• Level of customer satisfaction
• Number of strategic customer contacts