Junior Business Analyst

The Opportunity:

We are seeking a skilled Junior Business Analyst to join our growing Consulting team! This role is ideal for an early-career professional who enjoys solving problems, working with clients, analyzing data, and collaborating with experienced consultants to deliver meaningful business outcomes. You will gain hands-on exposure to utility operations, business transformation, project delivery, and consulting while building a foundation for a long-term career in the utility industry.

What You’ll be Doing:

• Participate in stakeholder interviews, workshops, and discovery sessions.
• Translate business needs into clear functional and non-functional requirements.
• Analyze business challenges and identify opportunities for process, operational, and technology improvements.
• Develop process maps, workflows, use cases, and other business analysis documentation.
• Support business case development and recommendations that help clients achieve measurable business outcomes.
• Contribute to utility transformation engagements involving areas such as AMI, MDM, CIS, customer experience and digital transformation, grid modernization, operational excellence, and strategic advisory services.
• Conduct gap analyses, research industry trends and emerging technologies, and support solution evaluations.
• Prepare presentations, reports, executive summaries, and other client-facing materials.
• Participate in client meetings and help coordinate activities across clients, vendors, and project teams.
• Support testing, validation, training, and business readiness activities.
• Collect and analyze business and operational data to identify trends, issues, and opportunities for improvement.
• Support the development of dashboards, KPIs, and performance reporting to inform client decision-making.
• Build strong relationships with clients and internal teams and contribute to knowledge sharing, continuous improvement, and innovation initiatives.

What You Bring:

• Bachelor’s degree in Business, Commerce, Engineering, Economics, Information Technology, Public Administration, or a related discipline
• 1-3 years of relevant experience
• Experience in utilities, energy, municipal services, engineering consulting, or technology projects is considered an asset
• Experience gathering and documenting business requirements is considered an asset
• Experience with Power BI, data analysis, or reporting tools is considered an asset
• Proficiency with Microsoft Excel, PowerPoint, Word, and Teams
• Familiarity with process mapping tools such as Visio or Blueworks is considered an asset
• Understanding of Agile, Waterfall, or hybrid project delivery methodologies is considered an asset
• Understanding of AI and its potential applications and impacts within large organizations is considered an asset
• Ability to transform information into clear, actionable recommendations
• Ability to travel to client sites within North America

Who You Are:

• Strong analytical and problem-solving skills
• Strong organizational skills and attention to detail
• Excellent written and verbal communication skills
• Ability to communicate effectively with both technical and non-technical audiences
• Ability to manage multiple priorities in a fast-paced environment
• Conscientious and collaborative working style
• Ability to work effectively both independently and collaboratively
• Demonstrates initiative, curiosity, accountability, and a willingness to learn
• Comfortable working directly with clients and stakeholders