IT Intern

Valley Hospital is a leading Level 4 hospital in Nakuru City offering both inpatient and outpatient services. We are seeking to recruit an IT Intern to join our IT Department.

The IT Intern will provide administrative and technical support to the hospital's IT department, gaining hands-on experience in day-to-day operations, documentation, user support and IT coordination, while contributing to the efficient functioning of the hospital's digital infrastructure.

Key Responsibilities

• Provide first-line technical support to staff on computers, printers, internet connectivity and software applications.
• Assist in setting up and configuring new hardware and software for users, including accounts and network access.
• Help maintain an up-to-date IT equipment register and inventory.
• Support data backup processes, including for exiting employees, and basic troubleshooting.
• Log and track IT issues raised through the ticketing system and escalate complex problems to the IT Manager or service providers.
• Participate in user testing and feedback collection during system implementation projects.
• Maintain electronic and physical filing systems and handle basic office correspondence, photocopying and scanning.
• Assist in coordinating IT vendors and service providers, and support the sourcing of IT hardware, software and services.
• Act as a liaison between the IT unit and other departments to ensure timely response to requests.
• Support onboarding by preparing workstations and accounts for new employees.
• Assist with networking tasks such as Wi-Fi access points, structured cabling and basic connectivity troubleshooting.
• Support assigned project tasks under the supervision of the IT Manager.
• Support the enforcement of IT security standards, including access rights management.

Requirements

Requirements

• Diploma/Degree in IT (or currently pursuing/recently completed).
• Ability to troubleshoot common computer, printer and software issues.
• Familiarity with local area networks (LAN), internet connectivity, Wi-Fi setup and Microsoft applications such as Outlook.
• Skilled in Microsoft Office (Word, Excel, PowerPoint) and Google Workspace.
• Attention to detail and ability to prioritize multiple requests.
• A helpful, solution-oriented attitude and willingness to learn.
• Ability to handle confidential information with integrity.

The Hospital does not charge any fees at any stage of the hiring process.

All official recruitment communication is issued only from emailaddresses bearing the Valley Hospital domain(@valleyhospital.co.ke).Alljob applications must be submitted exclusively through the official Valley Hospital Careers page.

Any job offer, request for payment, or communication that does not originate from an email address with the @valleyhospital.co.ke domain should be treated as fraudulent.

If you receive any suspicious recruitment-related communication, immediatelyverify its authenticity by calling0111 051 820.

Stay alert. Protect yourself from fraudsters.