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IT Support
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Salary
≈ $31k – $75k per year (Estimated)
Location
In office (Doha)
Seniority
Principal · 4+ years exp
Employment
Full-Time
Confirmed on the employer's own hiring board on Oct 9, 2026. First seen by Alion on Oct 9, 2026.
Overview
Company
Impact
Profile match
VAM Systems is an international IT consulting, technology solutions, and staffing firm that specializes in serving enterprises across the Middle East, particularly within the banking, telecom, and government sectors. The company provides a broad range of services, including custom software development, digital transformation, IT infrastructure management, and resource augmentation. By connecting organizations with specialized technical talent and managed services, it helps businesses streamline operations and execute complex digital initiatives.
We are currently looking for IT Support for our Qatar operations
Required Qualifications
- Diploma or Bachelor's Degree in Information Technology, Computer Science, or related field.
- 4 years of experience in IT Help Desk, Service Desk, or Desktop Support roles.
- Experience supporting Microsoft 365 environments.
- Knowledge of Active Directory and Microsoft Intune.
- Basic understanding of networking concepts (TCP/IP, DNS, DHCP, LAN/WAN, Wi-Fi).
- Experience with Windows 11 administration and troubleshooting.
Technical Skills
- Microsoft 365 Administration
- Microsoft Intune (MDM/MAM)
- Active Directory Users & Computers
- Azure Entra ID (Azure AD)
- Windows 11 Support
- Endpoint Patching & Updates
- Microsoft Exchange Online
- Network and Wi-Fi Troubleshooting
- Printer Management Systems
- Backup Monitoring and Recovery
- User Access Management
- Computer Account Management
- IT Asset Management
Language Requirements
- Fluent in Arabic and English (spoken and written).
Preferred Skills
- Knowledge of Microsoft Defender and security best practices.
- ITIL Foundation certification.
- Microsoft Certified: Modern Desktop Administrator or equivalent.
- Experience with access control systems and card management solutions.
- Experience with ticketing systems and SLA-driven support environments.
Key Competencies
- Excellent communication and customer service skills.
- Strong troubleshooting and analytical abilities.
- Ability to prioritize and manage multiple support requests.
- Team-oriented with a proactive approach to problem-solving.
- Strong documentation and organizational skills.
Experience Level: Mid-Level (4-6 years)
Languages: Arabic & English (Mandatory)
Joining time frame: Immediate
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