L2 Operations Engineer

Vault Cloud is an Australian sovereign cloud provider with 14 years of experience delivering secure, scalable and high-performance cloud capability. Operating at national hyperscale, we provide the infrastructure to securely manage critical data and demanding workloads. Our experience spans some of Australia’s most security-sensitive environments within Government and Critical Infrastructure, giving us deep expertise in sovereign cloud and secure data management.

As organisations increasingly adopt AI, Vault Cloud is extending this capability to enable secure, high-performance intelligence at scale. Our platform combines secure full cloud services, open architecture and high-performance AI inferencing, supported by a valued partner ecosystem. Together, these capabilities give organisations the capacity, flexibility and performance to run critical workloads while maintaining sovereignty, security and control of their data.

We are looking for a sharp L2 Operations Engineer to guarantee the resilience, security, and peak performance of our critical software environments and systems. Your primary purpose is to ensure zero-fail operational execution, acting as the gatekeeper for network stability through disciplined incident management, swift technical triage, and proactive network optimisation. This role can be based in either our Canberra or Sydney office.

If you are a versatile cloud operations engineer with a strong foundation in networking who thrives on maintaining robust solutions, automating workflows, and collaborating across a unified technical team, this is your chance to shape the future of secure sovereign cloud infrastructure. Here, you'll anchor our core network excellence while actively contributing to broader cloud operations and engineering initiatives.

You will:

• Drive Excellence & Innovation: Lead proactive network optimisation, scale high-performance architectures, and roll out cutting-edge sovereign cloud capabilities under robust deployment frameworks.
• Empower Holistic System Reliability: Partner across a unified engineering team to support diverse technical domains, bringing your networking SME lens to holistic infrastructure health and automation initiatives.
• Collaborate on Deep-Dive Solutions: Partner with cross-functional engineering squads to investigate complex challenges, supporting permanent architectural improvements, and eliminate operational toil.
• Engineer Scalable Automation: Champion continuous reliability for rapid deployment of code using automation tools (Ansible, Terraform, and containerisation) improving streamlined workflows across multiple technical areas.
• Elevate Team Capability: Cultivate operational knowledge sharing by authoring crystal-clear runbooks and Standard Operating Procedures (SOPs) that empower the entire unified team to scale with confidence.

To be successful you will be able to demonstrate the following:

• Core Engineering Depth: 3 to 5 years of hands-on experience in network and Linux administration, with the flexibility to adapt across cloud operations and unified infrastructure domains.
• Proactive Automation & Infrastructure: Strong Linux fluency paired with a drive to eliminate toil using modern tools such as Ansible, Terraform, and containerisation to streamline deployment workflows.
• Incident Response & Communication: Exceptional critical thinking and calm under pressure during high-profile incidents, with a knack for translating root causes into actionable insights for diverse stakeholders.
• Networking: Sound understanding of Network Operating Systems (NOS), gateway management, BGP routing across hyperscale cloud deployments.
• High-Availability & Holistic Reliability: A proactive mindset for resilient systems, backed by hands-on experience with firewall clustering, VRRP/HSRP, and EtherChannel, mLAG, and vPC setups.
• Familiarity with structured frameworks like ITIL or Agile, with a strong focus on process automation and continuous improvement.
• Australian Citizenship: Must hold or have the ability to obtain and maintain an Australian Government Security Clearance.

What’s in it for you?

• Up to 10% of time dedicated to learning & development
• 5 days of wellness leave per year
• Company paid parental leave
• A diverse culture where we celebrate our people and their unique, individual perspectives

Our culture is a big part of who we are so, for us, it is vital that each of our people (known as Vaulter’s) align to and are continuously guided by our core values.

Join us now and become part of the future of secure cloud services and provide a significant contribution to our nation's success.

Get to know us at

https://vaultcloud.com.au/