EDI CoOrdinator

Job Purpose

• To effectively manage and monitor the EDI ordering process by ensuring accurate and timely order processing, pricing validation, master data alignment, system integration, and resolution of EDI-related queries.

 EDI Processing Management

• Ensure daily EDI orders are processed accurately and on time before the EDI cut-off times.
• Monitor and escalate any delays of time stamps of files received by customers with the SAP integration partner.
• Review rejected line items and ensure incorrect pricing is addressed and invalid lines are appropriately dropped.
• Check pricing on Jab orders and ensure pricing is escalated with the customer team.
• Monitor all EDI reports periodically throughout the day to ensure accuracy of creation.
• Take on new Principals & Customers on EDI.
• Validate and align customer master data between EDI and SAP, including product codes, descriptions, UOM, pack sizes, barcodes, and listed products.

 Query Resolution

• Assist Principals with queries on lines dropped.
• Assist Central Debtors with queries on EDI orders.
• Assist Vector branches and principals with JAB orders/EDI orders

Teamwork and Self-Management

• Take ownership and accountability for tasks and activities and demonstrate effective self-management in terms of planning and prioritizing, and self-development. 
• Follow through to ensure that quality and productivity standards of work are consistently and accurately maintained.
• Inform relevant parties in the event of tasks or deadlines not being met, the potential risks thereof, and provide appropriate resolution.
• Support and drive the business core values.
• Manage colleagues' and clients’ expectations and communicate appropriately.
• Demonstrate a willingness to help others and “go the extra mile” to meet Group and team targets and objectives.

Qualifications, Skills and Experience Required for the Job

• Matric
• Year's experience in an EDI environment

Skills and Competencies

• EDI management and analysis
• Compliance requirements
• Business processes and practices
• EDI system and processes
• Verbal and written communication
• Interpersonal
• Logical thinking
•  Problem solving