QA (Quality Assurance) Manager

The Role

The Quality Assurance Manager is a leadership role responsible for defining and driving the overall quality strategy for the organization's products. This individual leads a team of QA engineers and testers, establishing processes and standards to ensure that all software products meet business requirements, are user-friendly, and are released with the highest level of quality and reliability.

What You'll Do

• QA Strategy & Leadership: Develop, implement, and manage the overall QA strategy, methodology, and processes across the organization
• Team Management: Lead, mentor, and grow a team of QA engineers, including task assignment, performance reviews, and professional development
• Test Planning: Oversee the creation of comprehensive test plans, test cases, and test scripts for functional, regression, performance, and user acceptance testing (UAT)
• Process Improvement: Continuously evaluate and improve QA processes, incorporating automation, new tools, and best practices to increase efficiency and test coverage
• Stakeholder Communication: Act as the primary point of contact for all quality-related matters, providing regular reporting on test progress, defect metrics, and product quality to senior management and project stakeholders
• Risk Management: Identify potential risks to product quality and timeline and develop mitigation strategies
• Tool & Resource Management: Research, recommend, and manage QA tools and technologies (e.g., test management suites like Jira, TestRail; automation tools like Selenium, Cypress)
• Cross-Functional Collaboration: Work closely with Product Management, Development, and DevOps teams to ensure quality is built into the product from the earliest stages of development (shift-left testing)
• Release Governance: Define and enforce quality gates and criteria that must be met for a product to be released to production

Requirements

• Experience: 8+ years in software quality assurance, with at least 2+ years in a QA leadership or management role. Data quality assurance experience is highly preferred
• Deep understanding of software development life cycle (SDLC) and QA methodologies (Agile, Scrum)
• Proven experience with test automation frameworks and tools
• Strong knowledge of software testing types, techniques, and best practices
• Experience with API testing tools (e.g., Postman)
• Basic understanding of programming/scripting is a plus
• Soft Skills: Exceptional leadership and people management skills. Strong analytical, problem-solving, and decision-making abilities. Excellent communication, presentation, and interpersonal skills to effectively collaborate with technical and non-technical teams

Nice to Have

• Life science experience is preferred
• Data product or project experience is preferred

Perks & Benefits

• Grants for fitness and communication
• Healthy, free, provided snacks