Front office Assistant

Veranda Resorts · Hotels & Resorts · 1 day ago
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Location
In office (Flacq)
Employment
Full-Time

First seen by Alion on Nov 10, 2026.

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Veranda Resorts

Veranda Resorts is a hotel group in Mauritius operating five three- and four-star hotels, all located on the seafront and the beach. Its job ads cover housekeeping, guest experience, front office and restaurant supervision. The company is headquartered in Cascavelle, Mauritius.
veranda-resorts.com · HQ: Cascavelle, Mauritius · Hotels & Resorts
Backed by Amethis
Offer guests a friendly and efficient service at all times and operates the telephone system as per standards
    • Handle all incoming, outgoing calls
    • Prepare pre arrival formalities
    • Handling of visitors
    • Follow-up on all Guests requests and complaints and provide feedback
    • Assist Guest in dealing with foreign currencies
    • Ensure proper delivery of all messages to Guests through porters
    • Arrange with porter for collection of luggages upon departure of Guests
    • Arrange whenever necessary, transport for Guests to airport
    • Prepare check-in & check out procedure for all guests
    • Keep Guests updated on all relevant information
    • Operate the telephone system
    • Prepare guest’s invoice and receive payment for settlement of accounts before checkout
    • Input manual posting on PMS
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