Junior Network Security Engineer

When you join Verizon

You want more out of a career. A place to share your ideas freely - even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

What you’ll be doing…

The Junior Network Security Engineer role involves management of devices, monitoring of services, customer support and working with internal and external stakeholders. You will be responsible for the management of our customer gateway, including changes management, incident resolution, following security protocols, and maintaining the gateways availability for our customers.

This role requires working 12-hour day and night shifts on a twenty-four-seven roster. The roster is similar to a five days on, five days off schedule (e.g., 2 days followed by 3 nights then 5 day break).

This is an exciting opportunity for entry level IT engineers, or those experienced network engineers who want the larger range of experience working in a gateway environment.

• Monitoring health alerts generated by network systems and actioning them accordingly.
• Configuring network devices such as routers, firewalls, proxies, DNS servers, and load balancers.
• Resolving incidents by troubleshooting and diagnosing unintended network traffic issues with customers.
• Monitoring health alerts generated by network systems and action them accordingly.
• Executing Service Desk functions, consisting of allocating and prioritizing tickets based on SLA.
• Communicating with internal and external stakeholders, responding to requests via email or phone calls.

What we're looking for...

You are excited to work in 24x7 centers with complex, mission-critical, high transaction, high availability environments. You’re great at working in teams and can use your interpersonal skills to get your point across. You are self-driven and motivated, with good communication and analytical skills. You’re a sought-after team member that thrives in a dynamic work environment.

You'll need to have:

• Bachelor’s degree or one or more years of work experience.
• One year of work experience in IT or Networking.
• One year of work experience in Linux, DNS, Firewalls, F5, VMware, Proxies and Email Gateway appliances.
• Active Baseline or NV1 Australian Security clearance.
• Willingness to work on a 24x7 rotating shift schedule, including weekends and public holidays.

Even better if you have:

• Knowledge of Secure Internet Gateway environments
• Knowledge of one or more industry certifications (Cisco, Checkpoint, Juniper, Palo Alto, Bluecoat, ITIL).
• Knowledge of Amazon Web Services (AWS).
• Knowledge of various coding and scripting languages.
• Knowledge of automation.
• Knowledge of Visual Studio and CodeCommit.
• Knowledge of Artificial Intelligence (AI).

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Why Verizon?

Verizon is committed to maintaining a Total Rewards package which is competitive, valued by our employees, and differentiates us as an Employer of Choice.

• We are a ‘pay for performance’ company and your contribution is rewarded through competitive salaries and performance-based incentives. We create an opportunity for us all to share in the success of Verizon and the value we help to create through this broad-based discretionary equity award program.
• Your benefits are market competitive and delivered by some of the best providers.
• You are provided with a full spectrum of health and wellbeing resources, including a first in-class Employee Assistance Program, to empower you to make positive health decisions.
• We offer generous paid time off benefits to help you manage your work life balance and opportunities for flexible working arrangements*.
• Verizon provides training and development for all levels, to help you enhance your skills and develop your career, from funding towards education assistance, award-winning training, online development tools and access to industry research.
• You will be able to take part in volunteering opportunities as part of our environmental, community and sustainability commitment.

Benefit packages are tailored to the specific country where a position is based.

Acknowledgement of Country...

Verizon acknowledges the Traditional Owners of Country throughout Australia and their continuing connection to lands, waters, and communities and pays respect to Aboriginal and Torres Strait Islander Elders, past and present.

Where you’ll be working

Scheduled Weekly Hours

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to race, gender, disability or any other legally protected characteristics.