Learning and Development- Consultant

When you join Verizon

You want more out of a career. A place to share your ideas freely - even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

What you’ll be doing…

As the Project Manager for AI Unlocked, you will lead project coordination, operational support, and structured execution for enterprise AI upskilling initiatives such as certifications, badging etc.. Working across cross-functional teams, you will help bridge business goals, technical subject matter expertise, and instructional design to support multi-tiered AI learning pathways across the organization. In this role, you will coordinate the day-to-day lifecycle of AI upskilling programs-from mapping learning tiers to tracking participant progress and supporting ongoing content updates. You will collaborate with Subject Matter Experts (SMEs), instructional designers, and L&D partners to ensure AI learning journeys are clear, accessible, and aligned with organizational needs. Additionally, you will support internal engagement and communication strategies to encourage continuous learning and participation.

Additional responsibilities include:

• Managing project roadmaps, track milestones, and coordinating day-to-day deliverables across AI education tiers and upskilling tracks. Supporting risk identification, task tracking, and cross-functional alignment.
• Partnering with business leaders and Subject Matter Experts (SMEs) to gather requirements, clarify skill levels for each education tier, and support the curation of relevant AI learning content.
• Working alongside instructional design teams to translate complex AI concepts into well-structured, accessible learning experiences across different foundational and advanced tiers.
• Collaborating with assessment and L&D partners to align knowledge checks, practice activities, and skill checks that help learners track their progress through the AI upskilling pathways.
• Supporting multi-channel communication efforts to drive awareness, encourage enrollment across different AI tiers, and maintain learner engagement enterprise-wide.
• Maintaining dashboards and tracking logs to monitor participation, tier progression, completion rates, and learner feedback to inform ongoing program enhancements.

In this remote role, you'll work from home with occasional in-person trainings and meetings.

What we’re looking for…

You’ll need to have:

• Bachelor's degree or four or more years of work experience.
• Four or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.
• Experience in project coordination, Learning & Development, or enterprise upskilling programs.
• Current HR and/or Learning & Development experience.
• Willingness to travel up to approximately 25% of the time.

Even better if you have one or more of the following:

• Bachelor’s degree in Learning & Development, Human Resources, Business, or a related field.
• Project Management certification (e.g., CAPM, PMP) or coursework in L&D methodology and digital literacy frameworks.
• Basic familiarity with AI concepts, digital tools, or emerging workplace technologies.
• Strong organizational communication skills with experience drafting promotional updates or learner engagement materials.
• Proven ability to collaborate with cross-functional stakeholders, technical Subject Matter Experts (SMEs), and instructional designers.
• Strong organizational and task-management skills using standard project tools and structured processes.
• Familiarity with enterprise learning platforms (LMS) to track participation, progress metrics, and basic program reporting.
• Experience managing or supporting structured project deliverables, training rollouts, or multi-tiered learning pathways.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Where you’ll be working

Scheduled Weekly Hours

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Benefits and Compensation

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.