Learning and Development- Manager

When you join Verizon

You want more out of a career. A place to share your ideas freely - even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

What you’ll be doing…

As a transformation leader on the Enterprise L&D Strategy Team, you will drive enterprise-wide L&D operating model modernization and align executive strategy with operational execution. You will orchestrate learning re-engineering initiatives, lead the integration of next-generation AI workflows, and partner with cross-functional leadership to accelerate business agility, organizational capability, and measurable impact.

Additional responsibilities include:

• Supporting the continued transition from traditional L&D delivery models toward modern, tech-enabled operating models.
• Owning the L&D change roadmap, sequencing, dependencies, and readiness gates for L&D modernization initiatives, ensuring strict alignment with enterprise strategic objectives.
• Working directly with HR and other groups to align technical needs, clear roadblocks and keep initiatives moving.
• Creating and running practical enablement programs to help L&D teams adopt new tools, AI workflows and modern learning methods.
• Evaluating current L&D processes, identify bottlenecks and build faster, tech-enabled workflows using AI and automation.

In this remote role, you'll work from home with occasional in-person trainings and meetings.

What we’re looking for…

You’ll need to have:

• Bachelor's degree or four or more years of work experience.
• Four or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.
• Experience in project management, L&D transformation, organizational change management, and/or learning technology implementation.
• Current HR and/or Learning & Development experience.
• Experience managing end-to-end transformation programs.
• Project management experience.
• Willingness to travel up to approximately 25% of the time.

Even better if you have one or more of the following:

• A degree preferably in HR or Learning and Development.
• Professional certifications in Change Management (e.g., Prosci) or Agile methodologies (e.g., Scrum Master, SAFe).
• Background in enterprise management consulting focused on HR/L&D strategy, digital transformation, or organizational design
• A successful track record of leading enterprise-wide L&D transformation initiatives from conception to scale.
• Experience evaluating vendor tools or integrating LLM/AI features into learning platforms (LMS/LXP).

• Managing roadmap sequencing, resolving cross-team dependencies, and establishing definitions of "done".
• Experience guiding diverse groups of enterprise L&D leaders through operating model shifts and complex decision making.
• Experience leading teams through modernized workflows and tools, using structured change management methodologies to build organizational adoption.
• Experience in business process re-engineering, workflow mapping, and operational optimization.
• Exceptional presentation and group presentation skills, with the ability to articulate complex transformational concepts clearly to audiences ranging from frontline teams to executive leadership.
• Experience designing and managing complex project plans.
• Experience collecting, interpreting, and reporting on transformational metrics, user satisfaction, and operational efficiency data.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Where you’ll be working

Scheduled Weekly Hours

Equal Employment Opportunity

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Benefits and Compensation

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.