Revenue Operations Manager

HOW YOU’LL MAKE AN IMPACT:

As the Revenue Operations Manager, you will drive increased pipeline visibility, forecast accuracy, and deal velocity, all while ensuring clean data and scalable workflows across the GTM motion. You will drive core operating cadences and contribute to projects that improve visibility, efficiency, and performance across our go-to-market teams.

Reporting to the Director of Revenue Operations, you will blend strategic vision with operational execution to build the processes that drive predictability, the insights that guide decision-making, and the scalable systems that enable our go-to-market (GTM) teams to perform at their best. You will collaborate closely with Sales, Marketing, Customer Success, and Finance to align processes, data, and insights to drive speed and accuracy within our GTM engine.

What You’ll Do

GTM Forecasting:

• Drive core operating rhythms, including weekly forecasting and bookings updates, pipeline reviews, and monthly/quarterly business reviews.
• Refine data models and processes to improve forecasting accuracy and predictability.
• Enforce stage definitions, rules of engagement, and data standards in our CRM.

GTM Insights & Reporting:

• Build and maintain strategic dashboards, KPI scorecards, and performance metrics to inform decisions across Sales, Customer Success, and Marketing leadership.
• Enhance analytics and reporting frameworks to track key sales metrics and trends. Enable sales leaders to act on data by providing actionable insights.
• Deliver insights suitable for executive presentations, including quarterly business reviews (QBRs), board presentations, and recurring business reviews.
• Partner with the Analytics team to maintain data accuracy, ensure consistency, and optimize self-service reporting.

Revenue Strategy & Planning :

• Partner with Sales, Finance, and Marketing on bookings plan modelling, including target setting, and capacity modelling across GTM teams.
• Facilitate quota allocation and support compensation planning and analysis.
• Support annual goals and key strategic initiatives by working on goal design, reporting, inspection, and insights.

Business Partnering:

• Drive alignment among leadership stakeholders to support seamless GTM execution.
• Continuously streamline and improve best practices, including processes, policies, and tools.
• Support the selection, integration, and optimization of the Sales Tech Stack (e.g., Gong, ZoomInfo), with a strong focus on leveraging AI-powered platforms to enhance productivity and insights.

What You'll Bring to The Team

• Bachelor’s degree in Business Administration, Economics, Finance, or a related field.
• 5+ years of experience in revenue operations, sales operations, sales strategy, business operations, or similar; preferably at a Fintech or SaaS company
• Strategic thinking: Applies an outcomes-focused mindset to determine marketing effectiveness and ROI of customer engagement efforts. Sees beyond the day-to-day grind to help reach marketing and sales goals.
• Follow-through: Thrives in a fast-scaling, high-growth environment where accuracy, trust, and speed coexist. Can work independently to bring all assigned work to completion with speed and accuracy.
• Collaboration: Assertive with humility-able to lead change in a positive way. Excellent communicator who can bridge Finance rigour and GTM clarity.
• Data fluency : Strong modelling skills in Excel and comfort with a leading BI/Dashboarding platform (e.g. we use Tableau). You like working with data and insights, able to synthesize data and make recommendations. Trusted to manage sensitive compensation data with precision.
• Platform/tools expertise : Extensive experience with Salesforce and other GTM systems, such as ZoomInfo, Gong, and Calendly.