Application Engineering Analyst

Job Title

Application Engineering Analyst

Job Grade

P01

Assignment Category

Application Engineering

Function (Department)

Technical Sales

Has Direct Reports? (Yes or No)

No

Generic Job Summary: A brief synopsis of the role; this summary is intended to describe all employees at Vertiv who perform this work.

Provide technical support through customizing submittal documents, and searching, tracking, (Bid Reviews) and processing Power Management sales opportunities (Proposals) that will allow the Vertiv Sales Representatives to close business quickly and supply their customers with the most accurate equipment selections and solutions for their applications, based on plans, specifications, and design condition. Provide support for North Americas and Canada sale team through tracking, documenting, reviewing, and coordinating bid opportunities with the sales representatives and external customers (all bidders/contractors).

Education & Certifications: Please note minimum and preferred requirements for education. This includes degree, specializations and certifications.

• Preferable Bachelor’s Degree in Electrical Engineering or Electronics Communication Engineering
• Knows how to read electrical diagrams, and basic knowledge in UPS or Data Center system.

Requirements: Please list all experience required to perform this job. You may note some requirements as preferred.

• 1 year of Electrical Knowledge experience such as basic operation of UPS, batteries, PDU’s
• and monitoring system.
• 1 year of customer service and sales technical support experience
• At least 18 months as Associate Engineer (Technical Support) with the team
• Thorough knowledge of Electrical Diagrams and UPS system
• Knowledgeable in interpreting Electrical drawings and specifications
• Knowledge on Adobe Acrobat Professional and Microsoft Excel and other MS Office applications
• Can communicate clearly using the English language in both written and oral form
• Knowledge on data center operation
• Good analytical and mathematical skills
• Excellent interpersonal and presentation skills
• Can work independently with minimal supervision
• Excellent time management and problem-solving skills
• Demonstrated industry, systems, and process knowledge
• Culturally attuned to customers around the globe

Competencies: Please list all competencies required to perform this job.

• Working in Teams
• Building and Maintaining Relationships
• Communicating Effectively
• Analysis, Solving Problems and Making Decisions
• Customer Focus
• Demonstrate Ethics and Integrity (and Trust)
• Drive and Sense of Urgency