QA Technician

Job Description

Classification

Quality Assurance

Category

QA Technician

Reports to

Quality Manager or QA Supervisor

Position Profile

Roles Applicable

• QA Technician 1-3
• QA Lead

Purpose

• Inspect raw materials, in-process production, and finished products to ensure compliance with company quality standards, customer specifications, engineering drawings, and applicable industry requirements.
• Support continuous improvement initiatives by identifying defects, investigating quality issues, and working closely with production to prevent recurring nonconformities.

Core Job Responsibilities

• Perform incoming, in-process, and final product inspections per established inspection plans.
• Operate and maintain calibrated precision measuring equipment.
• Complete inspection reports, NCRs, and quality documentation accurately.
• Identify, isolate, and label nonconforming materials.
• Verify part conformance at point of use.
• Maintain safe work conditions and proper PPE usage.
• Escalate safety, quality, or process concerns immediately.
• Maintain an organized and clean work area.

Attendance & Reliability

• Report to work during assigned schedule.
• Follow call-in protocol.
• Remain at workstation during working times.

Safety & Policy

• Follow Victaulic’s Code of Conduct.
• Follow all safety rules and OSHA regulations.
• Use required PPE.
• Stop work for safety concerns.
• Maintain clean and organized work area using 5S principles.

Quality

• Follow inspection plans and quality control documents.
• Produce accurate, complete inspection records.
• Stop production when significant quality concerns are identified.
• Verify corrective action effectiveness.

Productivity

• Meet inspection cycle time and throughput targets.
• Accurately record inspection findings and output.
• Complete nonconformance reports within 24 hours of identification.

Decision Authority

• Stop work for safety concerns.
• Stop work for quality concerns.
• Quarantine nonconforming material.
• Escalate issues to Quality Supervisor or Manager.

Progression Signals

• Consistent attendance.
• Cross-training effectiveness.
• Inspection accuracy and documentation completeness.
• Safe operation of equipment.
• Meeting daily inspection metrics.
• Skill growth in measurement, testing, and quality systems.
• Positive supervisor assessment.

Success Signals

• Consistent attendance.
• High inspection accuracy.
• Timely and complete documentation.
• Safe behavior.
• Cross-training engagement.

Progression Blocker

• Recurring documentation errors.
• Missed inspection steps or nonconformances.
• Safety issues.
• Poor attendance.
• Resistance to learning.
• Low engagement.

Evaluation Metrics

• Attendance - 15%
• Supervisor Evaluation / Feedback - 10%
• Inspection Accuracy & Documentation - 30%
• Quality, Safety, and Continuous Improvement - 20%
• KPIs - 25%

Skills and Responsibilities

Performance evaluation, skill progression, and role advancement for all applicable positions are determined through a combination of documented system data and direct leadership validation. Mendix data is used to confirm productivity, attainment, and system usage. Supervisor, Lead, and Trainer feedback is used to validate safe operation, quality output, skill application, and readiness for progression during normal production conditions. No single data source determines performance outcomes. Final determinations are made through review of both operational data and leadership assessment and apply consistently across all roles and levels.

QA Technician - Level 1

• Perform incoming material inspections; verify materials meet engineering specifications and purchase requirements.
• Review Certificates of Compliance (COCs), Material Test Reports (MTRs), and supplier documentation.
• Identify and quarantine nonconforming incoming materials.
• Perform in-process and final product inspections per established inspection plans.
• Conduct visual inspections for workmanship and product quality.
• Proficiently operate tape measures, calipers, thread gauges, go/no-go gauges, and basic dial indicators.
• Complete inspection reports and maintain traceability records accurately.
• Isolate, label, and document nonconforming materials.
• Perform process audits throughout production shifts.
• Ensure all inspection equipment remains calibrated; report calibration concerns immediately.

QA Technician - Level 2

• All Level 1 requirements.
• Proficiently operate advanced measurement equipment including micrometers, height gauges, surface finish gauges, coating thickness gauges, and torque measuring equipment.
• Prepare nonconformance reports (NCRs) and assist with corrective and preventive action (CAPA) documentation.
• Perform root cause analysis using 5 Whys and Fishbone methodologies.
• Demonstrate working knowledge of GD&T interpretation and blueprint reading.
• Coordinate supplier quality concerns with Purchasing and Quality Management.
• Participate in Lean Manufacturing and Kaizen improvement events.
• Support Statistical Process Control (SPC) data collection and monitoring.

QA Technician - Level 3

• All Level 2 requirements.
• Operate Coordinate Measuring Machines (CMM) for dimensional verification.
• Lead or assist in internal quality audits in accordance with ISO 9001 standards.
• Assist in developing or updating inspection plans, control documents, and quality work instructions.
• Support PFMEA and control plan reviews with Engineering and Quality Management.
• Mentor and train Level 1 and Level 2 QA Technicians on inspection methods and documentation.
• Assist in supplier audits and quality investigations.
• Demonstrate advanced knowledge of quality systems, corrective action, and continuous improvement methodologies.

QA Technician - Lead

• All Level 3 requirements.
• Provide floor support to the QA team and production operations.
• Support Victaulic safety initiatives as an area representative.
• Support Victaulic FEM initiatives as an area representative.
• Assist Quality Supervisor/Manager with day-to-day activities when needed.
• Balance inspection assignments and coverage when required.
• Provide guidance and training to new QA Technicians.
• Reinforce quality knowledge and best practices across the team.
• Track training and reinforcement efforts.
• Weekly touchpoints with team members; observations reported to supervisors.