Technical Consultant

Technical Consultant

Job Description

Are you looking for an exciting opportunity to be a leader within a highly successful global payroll services business? Are you an experienced payroll professional who understands the requirements for building payrolls? Are you looking to take your career to the next level with your expert knowledge and experience and drive success through our values of Respect, Integrity, Teamwork, Accountability, Diversity and Community? Do you have a strong work ethic, global mindset and the desire to help build a great culture?

Vistra+iiPay has a unique opportunity for a highly experienced and motivated Technical Consultant who wants to be part of this rapidly expanding business, understanding the client’s requirements to develop their international payrolls through the configuration of tailored output from our systems, allowing for automated finance and banking reporting to be uploaded into the client third party systems.

Role overview

Our highly motivated and engaged team members are at the heart of our success! The implementation team works alongside the project management team to configure and deliver international payroll implementations for our global client base. The role also involves working closely with every department within Vistra+iiPay to ensure the technical requirements are understood and everyone is aligned for an accurate and timely delivery of all bespoke reporting files.

The Technical Consultant will focus on delivering on the required system integration work expected by clients in the modern global payroll environment. You will deliver the integrations for our clients, working closely with the Implementation project team as well as our systems and product teams. You will be tasked with documenting and presenting the integrations process to the wider business, ensuring that all of Vistra+iiPay are aligned in delivering the integrations required to remain at the cutting edge of the global payroll market. You will develop and deliver bespoke reporting and bespoke inbound integration processes for our clients. You will focus on General Ledger file configurations and Bank files as a priority but will also configure inbound integrations from the customers source systems such as HR systems, T&A systems etc.

Key Objectives

Core Technical Consultant Objectives & Responsibilities

• Configuring bank files - working with the internal project team and clients, to obtain requirements and subsequently build configurable bank files to specification. In addition, support the Implementation Consultant throughout the testing phase
• Configuring General Ledger (GL) Outputs - working with the internal project team and clients, to obtain requirements and subsequently build configurable GL outputs to specification with relevant testing
• Creating client configurable reports - assist with the configuration of more complex client reports and provide support to internal teams with their development in this area
• Be system technical champion - Work with the Vistra+iiPay development team to drive efficiencies in the Vistra+iiPay platform through automation/robotic initiatives as well as be system champion to assist training/advice to the Implementations and supporting team
• Technical one-off projects - provide support to all Vistra+iiPay departments which require technical support and assistance

Required Skillset

• An individual who has advanced excel capabilities in addition to a strong logical and analytical approach
• Ability to interpret specification documents and learn coding for report configurations
• Willingness to engage on business initiatives such as robotics
• Exceptional communication skills with ability to adapt communication style to variety of stakeholders including those where English is not their first language
• Demonstrated ability to assess situations, determine importance, urgency, and risks; makes timely decisions which are in the best interest of the client and Vistra+iiPay.
• Strong organization skills including the ability to establish priorities, develop work plans, assess progress towards goals, and pay attention to detailed data and information.
• Highly resilient in the face of adversity and manages stress, effectively, in a fast-paced, high-growth environment
• Ability to work autonomously
• Confidence in dealing with ambiguity, uncertainty and the need to change rapidly
• Highly motivated and driven professional individual with proven track record of delivering projects on time with high levels of customer satisfaction
• Experience within an accounting, banking or payroll environment

Consultant Objectives & Responsibilities

• Mentoring - Support the team in on-boarding new starters into the organisation, guiding those less experienced through the Vistra+iiPay process and supporting them through their first projects.
• Knowledge - Demonstrate an in-depth knowledge of banking and GL solutions across the world, in addition to being able to clearly demonstrate a mastery of the Vistra+iiPay technical implementation methodology and processes.
• Drive Innovation - Support the team in driving change within the team and the wider organisation. Contributing heavily to the creation of a positively driven change culture within the Implementation team.
• Motivator - Inhabits a positive outlook on developing all around them, working through challenges together and celebrating successes. Pro-actively contributes to a positive, cohesive, ‘one team’ environment within Vistra+iiPay, with our In-Country Partner network and our clients.
• Escalations - Resolves escalations within your own project work before the issue requires the attention of management. As well as actively assisting the Vistra+iiPay team in resolving escalations that are not directly related to your work. Ensuring that our client satisfaction is constantly improving and adapting to the ever-changing payroll world.
• Client Owner - You own the relationship with your clients for all of your assigned work. Running meetings to drive the completion of the workstreams you own. You will deliver presentations and support the client to resolve all open queries to establish

What we are looking for in you

• Ability to demonstrable data coordination skills
• Strong communication skills, with the ability to manage time critical tasks and to assign responsibilities to third party organisations
• Experience of using or managing banking and finance processes and their associated systems
• Experience of working with international clients both small and large (FTSE & Fortune 500), demonstrating the ability to communicate clearly and gain trust with your client contacts.
• Highly motivated and driven professional individual with proven track record of delivering projects on time with high levels of customer satisfaction.
• Experience of working within a regulated (ISAE 3402 / SSAE 16) service delivery environment
• Natural leader, being able to motivate those around you and deliver on objectives within a time pressured environment.

The successful applicant will ideally have experience in configuration and delivery of complex banking and finance reports in a global payroll environment. They should have the ability to become a systems expert and have experience of managing and prioritising workloads. They should have strong analytical and problem-solving skills, excellent communication abilities, both verbal and written, and possess a keen attention to detail. They will be required to work in a global