Senior Technical Product Manager (d/f/m)

With over 10 million end users and usage quadrupling annually, our infrastructure now handles over 1 billion requests per month - and counting. Our API-first platform solves complex system challenges at scale - delivering performance, flexibility, and reliability for the world’s leading live entertainment brands.

As a Senior Technical Product Manager (d/f/m) your responsibilities will include:

• 5+ years of technical product manager experience driving digital products in B2B or B2B2C environments.
• Experience of driving initiatives from initial concept through launch and continuous post-release improvement.
• Educational background or hands-on experience in Software Engineering or similar.
• Strong technical literacy: you are comfortable discussing system architecture, working closely with engineering teams, and making technical trade-offs.
• Ability to combine quantitative metrics (analytics, A/B testing) with qualitative user feedback to build compelling product cases and conduct root-cause analysis.
• Experience in event technology, ticketing platforms, or high-volume transactional e-commerce/SaaS ecosystems will be a plus.

What you will need to succeed in this role:

• Drive cross-functional product projects end-to-end from initial concept through execution and post-launch iteration.
• Identify high-impact opportunities for user acquisition, engagement, and retention within a B2B/B2B2C framework.
• Partner closely with designers, engineers, and customer-facing teams to define, scope, and ship meaningful features.
• Maintain comprehensive technical/operational documentation and operational runbooks.
• Perform deep root-cause analysis on user frustration and translate ambiguous, complex inputs into clear action plans.
• Align and communicate strategic direction, progress, and trade-offs regularly with leadership and internal stakeholders.
• Mentor and guide engineers and designers to foster product-led excellence across teams.