Senior Solutions Architect, Life Insurance (Cloud-Native Platforms) - VOIS

Who we are

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.

As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.

We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.

#VOIS #BeUnrivalled #CreateTheFuture

About this Role

We are seeking an experienced Solutions Architect with deep expertise in Life and Funeral Insurance, cloud-native architecture, and regulated financial services environments. This role is responsible for defining and governing end-to-end technology solutions that support insurance products and operations across customer onboarding, policy administration, premium collection, servicing, and claims.

The successful candidate will provide architectural leadership across multiple agile delivery teams, ensuring solutions are secure, scalable, compliant, and aligned with enterprise standards. This role combines strategic thinking, hands-on technical architecture, stakeholder engagement, and insurance domain expertise to deliver future-ready digital insurance platforms.

Key focus areas include cloud-native architecture, API-first design, microservices, event-driven systems, integration architecture, security-by-design, observability, and regulatory compliance within the insurance domain.

What you’ll do

• Design end-to-end solution architectures for Life and Funeral Insurance initiatives, balancing business objectives, technology strategy, cost efficiency, and long-term sustainability.
• Produce High-Level Designs (HLDs), detailed solution designs, architecture decision records, integration designs, and supporting architectural documentation.
• Collaborate with business and technical stakeholders to understand requirements, define solution options, and translate strategy into implementable technology solutions.
• Provide technical leadership and architectural guidance across multiple agile squads and delivery teams.
• Drive adoption of cloud-native, API-first, microservices, and event-driven architectural approaches.
• Ensure solutions meet key non-functional requirements including scalability, resilience, performance, observability, availability, and security.
• Lead architecture reviews, governance processes, technology assessments, and design assurance activities.
• Design and govern integrations across policy administration platforms, CRM systems, payment solutions, identity services, and customer engagement channels.
• Partner with engineering, operations, security, risk, compliance, and business teams as a trusted technology advisor.
• Apply FinOps principles to optimise cloud investments and support platform modernisation initiatives.
• Ensure architecture aligns with compliance obligations such as AML, KYC, CDD, EDD, sanctions screening, PEP screening, FICA, POPIA, fraud prevention, audit requirements, and privacy-by-design principles.
• Support agile and SAFe delivery practices by providing architectural direction and delivery readiness across releases and programmes.
• Leverage AI-assisted architecture tools responsibly to accelerate analysis, design exploration, and documentation activities.

Who you are

• Bachelor’s degree in Computer Science, Information Systems, Engineering, or a related discipline.
• 5-10+ years of experience across software engineering and solution architecture.
• 5+ years of experience designing enterprise-scale cloud-native solutions.
• Demonstrated experience within insurance, financial services, or another highly regulated industry.
• Strong expertise in Life and Funeral Insurance products, policy administration, customer journeys, premium collection, servicing, claims, and domain integrations.
• Proven ability to engage with both executive stakeholders and technical delivery teams.
• Experience designing cloud architectures, preferably on AWS.
• Strong knowledge of:
  • Microservices architecture
  • Event-driven architecture
  • REST APIs and API management
  • Kafka, SNS/SQS, RabbitMQ, or equivalent messaging technologies
  • Oracle, PostgreSQL, and NoSQL databases
  • OAuth2, OpenID Connect, IAM, and security architecture
  • Observability platforms including CloudWatch, Grafana, ELK, and Dynatrace
  • CI/CD practices and architecture governance
  • Agile and ideally SAFe frameworks
• Excellent communication, collaboration, stakeholder management, strategic thinking, problem-solving, mentoring, and decision-making skills.
• Preferred certifications:
  • AWS Certified Solutions Architect - Professional
  • TOGAF
  • SAFe for Architects or equivalent certification

Not a perfect fit?

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

What's in it for you

• Opportunity to shape the future of digital Life and Funeral Insurance platforms serving large customer populations.
• Exposure to business-critical architecture decisions within a highly regulated financial services environment.
• Collaborative and supportive culture focused on innovation, continuous improvement, and meaningful customer impact.
• Opportunity to work alongside engineering, security, risk, compliance, and business leaders.
• Involvement in cloud transformation and platform modernisation programmes.
• Hybrid working model with regular collaboration across multidisciplinary teams.
• Opportunity to influence architecture strategy, governance, and technology adoption at scale.

What skills you will learn

• Advanced cloud-native architecture and modernisation strategies.
• Enterprise-scale insurance platform architecture and integration design.
• Financial services regulatory architecture and compliance-by-design practices.
• FinOps methodologies and cloud cost optimisation techniques.
• Advanced event-driven and API-first architecture patterns.
• Enterprise observability and resilience engineering approaches.
• Architecture governance and decision-making frameworks.
• AI-assisted architecture and design acceleration techniques.
• Stakeholder influencing and strategic technology leadership skills.

VOIS Equal Opportunity Employer Commitment

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

Join Us

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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