First seen by Alion on Nov 9, 2026.
Role Purpose
The Operations Supervisor will be responsible for leading and coordinating the operational team to ensure the safe, efficient and accurate handling, storage and movement of commodities in accordance with Access World operational standards.
The successful candidate will oversee daily operational activities, achieve productivity targets, optimise resource utilisation and ensure consistent service delivery through effective supervision, planning and adherence to operational procedures.
Key Responsibilities
Operations Supervision
• Supervise daily operational activities, including receiving, storage and dispatch, to ensure accurate and efficient operations.
• Coordinate Operators, Operations Clerks and Operations Support staff to align daily tasks with operational requirements.
Inventory & Stock Control
• Plan and monitor stock handling and movement processes in accordance with Access World operational standards.
• Maintain accurate inventory records and identify and resolve stock discrepancies to improve control and accountability.
Operational Planning & Execution
• Plan and allocate daily tasks to optimise workflow and resource utilisation.
• Align daily operational activities with schedules and client requirements to ensure efficient service delivery.
Health, Safety & Compliance
• Apply health and safety practices to maintain a safe working environment.
• Monitor adherence to operational procedures and safety standards to minimise risks.
Performance Management
• Plan, monitor and report on daily team performance and productivity.
• Drive operational efficiency through effective supervision and task management.
Process Improvement
• Identify opportunities to improve operational processes and workflows.
• Report on operational improvements to enhance efficiency and ensure consistent service delivery.
People Leadership & Development
• Lead and develop operational team members to ensure consistent and reliable performance.
• Promote accountability and operational excellence within the team.
• Maintain and update the skills matrix to support effective resource and time allocation.

