Network & Security Delivery Team Leader

Wavenet is a managed services provider specialising in cybersecurity, communications, and connectivity solutions that evolve alongside our customers' businesses-no matter what the future brings. Since our inception in 2000, we have been dedicated to keeping businesses connected. At Wavenet, we focus not only on immediate solutions but also on future needs.

We continuously stay ahead of the technology curve, ensuring our customers can trust that we are committed to making their business future-ready. Your success is our success. We go above and beyond to deliver exceptional service quality and an unparalleled customer experience, becoming a true extension of your business. We are dedicated to fulfilling our promise to make your business thrive.

We're looking for a Network & Security Delivery Team Lead to join our team of 20 network consultants. We are one of the UKs largest, privately owned MSPs, providing ISP services, MPLS connectivity, hosting facilities and private cloud, and partner with Microsoft for public cloud solutions. We design and deliver complex network and security solutions for large and mid-sized enterprise customers. This is still a hands-on technical role. Around 80% of your time will go on leading customer projects from start to finish: running technical workshops, producing LLDs and SoWs, and designing, building and commissioning multi-vendor solutions, mainly based on Cisco and Fortinet.

The other 20% is leading a team of 5-6 experienced consultants. That covers day-to-day work allocation, mentoring, 1:1s, performance and absence management, and the team's training and certification plan. The team is mature and largely self-managing, so this role is ideal for a senior engineer who wants to take their first step into management while staying close to the technology. You'll work closely with Project Management, Sales and the other delivery teams, and provide cover for the Team leaders when needed.

You'll need at least 7 years' experience designing, implementing and supporting enterprise network and security solutions, ideally in an MSP, ISP or systems integrator. You'll need strong hands-on skills in routing, switching and security, focusing on Cisco and or Fortinet in particular SD WAN, Enterprise Networking, and Next Generation Firewall configuration security. Experience of wireless and radius servers such as ISE or FortiNac would be beneficial. You should have a proven track record of acting as technical lead on customer projects, turning designs into detailed LLDs and effort estimates, and working confidently with senior stakeholders. Experience mentoring or informally leading engineers is essential. Formal line management experience is not.

You must hold CCNP-level certification (Enterprise or Security) and Fortinet NSE 7 / FCSS or equivalent. CCIE is a strong advantage. Experience with Azure networking, MPLS/service provider environments, Palo Alto, Extreme or Cato would also be welcome. You must be eligible for SC clearance, hold a full UK driving licence and be willing to travel to customer sites.

We are committed to building a diverse and inclusive workforce. We welcome applicants from all backgrounds and experiences to apply and bring their unique perspectives to our team.

At Wavenet, we provide more than just a job; we create an exceptional environment with a broad range of benefits to support your success from day one. With us, you’ll receive a competitive starting annual leave allowance, private medical coverage, discounted health plans, an eye care scheme, and extensive health and wellbeing programs, all supported by our dedicated Wellbeing Team.

Here’s a closer look at what we offer:

• Office-Based Working: A collaborative approach with team support, requiring you to work in one of our offices. This role emphasises in-person teamwork and engagement at Wavenet.
• Annual Leave: Start your journey with 25 days of leave, increasing by one day each year up to 28 days-our way of expressing appreciation for your dedication.
• Health & Wellbeing: Your wellbeing is our priority. Benefit from private medical coverage, discounted health plans, virtual GP access, an eye care scheme, and a comprehensive employee assistance program, all facilitated by our Wellbeing Team.
• Wavenet Academy: We are excited to announce the launch of Wavenet Academy, our new user-friendly Learning Management System (LMS). This platform is designed to enhance learning, training, and personal development initiatives across our organisation.

Ready to join the UK’s largest managed service provider? Apply today or contact our friendly Talent Acquisition Team for more information.