Project Manager

Role Summary
Within the WITT OPS organization, the Transact Project Manager is responsible for the end-to-end coordination and monitoring of all projects, initiatives and changes impacting Temenos Transact across the WITT program.

Key Responsibilities

1. Transact Project Portfolio Management

• Maintain a consolidated view of all WITT projects and initiatives impacting Transact.
• Build and maintain the overall Transact roadmap, including key milestones, releases and dependencies.
• Ensure that each initiative has a clearly defined scope, owner, planning, dependencies and delivery target.
• Identify conflicts or overlaps between projects and facilitate prioritisation when required.
• Monitor the impact of new demands and changes on the existing Transact roadmap.

2. End-to-End Delivery Coordination

• Follow projects from initial assessment through design, build, testing, deployment and post-production follow-up.
• Coordinate the different contributors involved in Transact deliveries.
• Ensure dependencies between Transact and other WITT streams/assets are identified early and actively managed.
• Challenge delivery plans and ensure that commitments are realistic and properly secured.
• Escalate blockers and deviations when necessary and drive remediation plans.

3. Governance & Reporting

• Establish and maintain a clear governance framework for the Transact perimeter.
• Prepare consolidated reporting covering: 
• delivery status, milestones, risks and issues, dependencies, decisions required, capacity constraints, key upcoming activities.
• Provide management with a single, reliable view of the Transact portfolio.
• Organise and facilitate regular Transact project reviews with the relevant stakeholders.

4. Risk & Dependency Management

• Maintain a consolidated RAID log covering Risks, Actions, Issues and Dependencies.
• Identify critical dependencies across projects and WITT streams.
• Anticipate potential delivery bottlenecks.
• Ensure mitigation and recovery plans are defined, owned and followed.
• Escalate critical risks early enough to allow management decisions and corrective actions.

5. Release & Operational Readiness

• Coordinate Transact-related activities with the relevant WITT release and operational processes.
• Ensure production readiness is assessed before major deployments.
• Track operational prerequisites, cutover activities and post-go-live actions.
• Ensure that project deliveries properly transition into the operational model.

6. Stakeholder Management

Act as the main coordination point between the relevant stakeholders, including:

• WITT OPS, WITT IT streams, Business teams, Operations, Transact teams, Architecture, Testing teams, Release Management, Production / Support teams, external partners or vendors when applicable.

The PM is expected to connect the different teams and proactively resolve cross-stream topics, rather than simply reporting them.

7. Expected Deliverables

The Transact PM will maintain, at minimum:

• Transact master roadmap
• Consolidated project portfolio
• Milestone and delivery tracker
• RAID log
• Cross-stream dependency tracker
• Decision log
• Release / deployment calendar
• Management dashboard
• Weekly Transact status report
• Action tracker with owner and target date

Qualifications and Experience

• Bachelor's Degree in Information Technology or relevant fields.
• At least 12 years of relevant work experience.

Project Management

• Proven experience managing complex IT projects or portfolios.
• Strong understanding of project governance, planning, RAID management and dependency management.
• Ability to manage several initiatives simultaneously.
• Strong analytical and organisational capabilities.
• Ability to challenge plans, commitments and priorities.

Banking / Technology

• Experience in banking IT, preferably Wealth Management or Private Banking.
• Good understanding of core banking platforms and their integration within a complex information system.
• Knowledge of Temenos Transact / T24 is a strong advantage.
• Understanding of banking operations, releases, testing and production processes.

Leadership

• Strong coordination and stakeholder-management skills.
• Comfortable working across Business, IT and Operations.
• Ability to influence contributors without necessarily having direct hierarchical authority.
• Strong communication and synthesis skills.
• Ability to escalate issues clearly while remaining solution-oriented.
• Comfortable interacting with senior management.

Key Success Criteria

Success in the role will be measured by the ability to:

• Provide one consolidated and reliable view of everything impacting Transact.
• Ensure that no major dependency or risk is discovered too late.
• Improve coordination between Transact and the other WITT streams.
• Increase predictability of Transact deliveries.
• Ensure clear ownership and follow-up of actions and decisions.
• Identify capacity or planning conflicts sufficiently early to allow arbitration.
• Facilitate faster resolution of blockers impacting WITT deliveries.

Skills

project scope management, Ownership, Analytical Capability, Planning, Roadmap, Organisational Skills, RAID management, Project Governance, Information Technology, Project Portfolio Management, Project Management, Portfolio Management, delivery milestones, Design for Maintainability, Management Experience, Project Management Professional