UX/UI Designer (Public Sector)

• 3-month contract
• Government project
• Hybrid work arrangement

You will support key product enhancements including improving the HOPES clinical dashboard and mobile apps to support different care models, settings and mental health conditions; integrating the platform into existing clinical operations across IMH; and rolling out “HOPES Lite”, a self-guided, mobile app-only version of the care model for lower-acuity patients.

UX Research and Product Design

• Plan and conduct user research and usability testing with users, clinicians and partners.
• Design user flows, prototypes and build-ready screens for iOS and Android.
• Support roadmap features such as BYOD onboarding, mindline integration, the in-app content/CMS experience and partner-specific flows.

Design System and Delivery Support

• Maintain the HOPES/VitaOS design system in line with WCAG 2.1 AA.
• Provide annotated handoffs for developers.
• Participate in sprint reviews to QA builds.
• Provide visual assets for stakeholder and marketing materials as needed.

• Experience in UX research and product design, including designing user flows, prototypes and build-ready screens for mobile applications.
• Experience maintaining design systems and preparing developer handoffs.
• Familiarity with WCAG 2.1 AA accessibility standards.
• Experience working on government projects or within the public sector is preferred.

/Ref: M3998

Skills

Onboarding, Engineering Product Design, Liaising With Designers, Project Handover, iOS Development, UI/UX Design, Public Sector, UX Design, User Flows, Content Management Application, Wcag, solution design support, User Testing and Usability Testing, Government Proposals, Accessibility, Sprint methodology