Data Analyst, Facilities

WD is building the infrastructure behind the AI-driven data economy.

As AI scales, so does data. Every interaction, every model, every system generates data that must be stored, managed, and made accessible over time. That’s where we come in.

We combine deep engineering expertise with global-scale manufacturing to deliver the storage systems that make AI possible, powering hyperscale data centers, cloud platforms, and enterprise infrastructure worldwide.

This isn’t theoretical work. It’s real systems, at real scale, people solving some of the hardest challenges in technology today.

We’re looking for people who want to build, solve, and operate at that level.

Join us and let’s shape the future of data.

Broad Functions

Lead and Data manage for improve the Transportation service, Site service (Canteen service, Janitorial , Uniform, Locker, Postal, WD store and supply) and Workplace Improvement project with regard of company policies to achieve higher productivity, quality, efficiency and effectiveness of all resources. Support the Organizational Goals in achieving Total Customer Satisfaction

ESSENTIAL DUTIES AND RESPONSIBILITIES:

This job is responsible for delivering the organization outcome as stated:

• Data Sourcing and Collection: Define and collect data from various Facility systems, Workplace Improvement systems, Transportation Service system, Site Service system (Transportation Service data, Canteen service data, Janitorial data, Locker Service data and other).
• Data Preparation: Perform Data Cleansing & Shaping on Facility system, Workplace improvement system, Site Service data to ensure high data quality and readiness for analysis.
• Insight Generation: Analyze data to identify anomalies, track consumption rates, utilization ,consumption costs, and measure system performance metrics.
• Reporting and Visualization: Create and maintain automated Dashboards (e.g., using Power BI/Tableau) to regularly present key performance indicators (KPIs) to the management and teams.
• Deep Dive Analysis: Conduct in-depth analysis to support cost reduction initiatives and increase performance projects within the department.
• Actionable Recommendations: Translate complex technical data into clear, actionable recommendations that guide decisions on Manage the service and system improvements.
• Transition manual work to systematic process using automation and technology and digital tool.
• Leverage AI and Machine learning to predict trends, optimize processes and enhance decision-making.
• Provide service cost analysis including new service cost analysis.
• Support FE&M Cost reduction program / energy saving program management and control.
• Summary cost saving projects status for the department.
• Coordinate with all concerned groups to measure and collect data for service improvement.
• Ensure all the transportation service, site service activities, workplace improvement are complied with the related company procedure such as safety procedure, RBA, IMS, BCMS, Thai regulation, etc.
• Conduct a meeting with Transportation, canteen committee, EHS or related parties on transportation Service, site service program updates.
• Ensure and improve the customer satisfaction score to meet FE&M organization’s goal.
• Support special project assignments.

REQUIRED:

• Bachelor's degree or higher in an engineering field, Computer Science, Logistics, or any related field
• 2 year+ experience in a related field.
• Excellent verbal and Written communication skills in Thai and English.

SKILLS:

Soft Skills

• Problem-Solving: Possess strong analytical and logical thinking to determine the root cause of issues from large, complex datasets.
• Business Acumen: Demonstrate a strong understanding of the Site Service Systems such Transportation, Canteen Service and the operational needs of a manufacturing plant.
• Communication & Presentation: Possess excellent ability to communicate technical findings and deliver data-driven stories effectively to both technical and managers.
• Coordination skills

Technical Skills

• Proficiency in Microsoft office Suite (Excel, Word, PowerPoint) for data analysis, reporting and documentation.
• Statistics and Math: Proficiency in basic statistical concepts and calculations.
• BI & Visualization: Expert skill level in using BI Tools like Power BI or Tableau for data visualization and dashboard creation.
• Database Querying: Strong capability in writing SQL Queries to extract data from various databases (e.g., SQL Server).
• Data Handling: Basic knowledge of ETL (Extract, Transform, Load) processes and tools (e.g., SQL Server Integration Services, Power Query).
• Programming (Plus): Foundational knowledge of programming languages like Python for more advanced data manipulation and statistical analysis is highly preferred.

#LI-JJ1

WD thrives on the power and potential of diversity. As a global company, we believe the most effective way to embrace the diversity of our customers and communities is to mirror it from within. We believe the fusion of various perspectives results in the best outcomes for our employees, our company, our customers, and the world around us. We are committed to an inclusive environment where every individual can thrive through a sense of belonging, respect and contribution.

WD is committed to offering opportunities to applicants with disabilities and ensuring all candidates can successfully navigate our careers website and our hiring process. Please contact us at [email protected] to advise us of your accommodation request. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.

Notice To Candidates: Please be aware that WD and its subsidiaries will never request payment as a condition for applying for a position or receiving an offer of employment. Should you encounter any such requests, please report it immediately to WD Ethics Helpline or email [email protected].