Senior Privacy Analyst

At Western Union, we’re more than a trusted name in global payments. We’re moving beyond remittances, beyond cash, and beyond the expectations of our customers.

Our talented teams enable us to transform into a digital-first company, built on the strength of our retail foundation and powered by next-generation payments. All this with the goal of helping people prosper.

Our customers inspire us to push boundaries and create services that make life easier and communities stronger. Wherever you are in the world, we’re committed to shaping the next generation of financial experiences.

Join us as we go beyond and be part of a team that’s redefining what’s possible.

Senior Privacy Analyst

The Senior Privacy Analyst will support Western Union's Global Privacy Program and work closely with Legal, Compliance, Security, Technology, Product, AI Governance, and business stakeholders across multiple regions. This role is responsible for conducting privacy risk assessments, processing individual rights requests, investigating privacy incidents and data protection matters, supporting regulatory inquiries and compliance activities, maintaining privacy documentation, and collaborating with cross-functional stakeholders to promote adherence to global privacy and data protection requirements..

The successful candidate will possess a strong understanding of privacy laws and privacy-by-design principles, excellent communication and legal drafting skills, and the ability to manage multiple complexes matters simultaneously in a fast-paced global environment. This position requires collaboration across diverse time zones and engagement with stakeholders at all organizational levels.

Responsibilities

• Process and manage Individual Rights Requests, including access, deletion, correction, portability, restriction, and objection requests, while maintaining associated privacy management tools and case tracking systems.
• Investigate privacy incidents and data protection matters documenting findings and coordinating required follow-up activities.
• Conduct Privacy Risk Assessments (PRAs), Data Protection Impact Assessments (DPIAs), and other privacy risk evaluations.
• Support regulatory inquiries, audits, examinations, complaints, and other privacy compliance activities.
• Maintain privacy documentation, including records of processing activities, data inventories, data maps, retention records, and assessment repositories.
• Draft, review, and maintain governance documentation.
• Research emerging privacy, AI, data governance, and regulatory developments to support program enhancements.
• Assist with privacy awareness initiatives, training programs, and employee education activities.

Basic Qualifications

• Bachelor's degree in Law, Legal Studies, Business, Compliance, Information Management, Information Security, Public Policy, or a related field, or equivalent professional experience. Relevant privacy certifications (e.g., CIPP, CIPM, CIPT) and paralegal qualifications will be considered favorably.
• 3+ years of experience in privacy, data protection, legal operations, risk management, or related disciplines.
  • Strong understanding of privacy principles and data protection frameworks (GDPR, CCPA/CPRA, other emerging U.S. state privacy laws)
• Excellent written and verbal communication skills.
• Strong legal and policy drafting skills.
• Strong analytical, investigative, and problem-solving capabilities.
• Ability to manage multiple competing priorities and urgent matters simultaneously.
• Ability to work independently and collaborate effectively within a global environment spanning multiple time zones.

Preferred Qualifications

• Paralegal Certification, or equivalent legal background.
• Familiarity with:

• • EU AI Act
  • NIST AI Risk Management Framework
  • AI governance and Responsible AI principles

• Experience within financial services, payments, fintech, banking, or other highly regulated industries.
• Experience working with regulators, supervisory authorities, auditors, and external counsel.
• Experience supporting enterprise privacy awareness and training programs.

We make financial services accessible to humans everywhere. Join us for what’s next.

Western Union is well positioned to become the world’s most accessible financial services company -transforming lives and communities. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/

WORKPLACE OPTION

HYBRID - Western Union values in-person collaboration, problem solving, and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers. The expectation is to work from the office a minimum of three days a week.

BENEFITS AND OTHER DETAILS

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few

(https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.

Your United States specific benefits include:

• Medical, Dental, Vision, and Life Insurance

• Paid Time Off

• Parental Leave

• Global Adoption Assistance

• 401K Plan

Salary

The base salary range is $89,000.00 - $119,000.00 per year, total on target compensation includes a base salary plus annual incentives that align with individual and company performance. Actual salaries will vary based on candidates’ qualifications, skills, and competencies.

Other Details

We are passionate about honoring our employee's identity and fostering a feeling of belonging. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.”

Estimated Job Posting End Date:

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.