Associate Peer Review Performance Manager

We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what’s possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what’s next to power infinite possibilities for our customers, colleagues and society at large.

About the Role:

We are seeking a motivated and detail-oriented Associate Peer Review Performance Manager to join the Partner Peer Review team within Editorial Excellence.

They will optimize performance to ensure adherence to best practices and promote a positive author experience at all points in the peer review lifecycle. They receive direction from their manager and guidance and coaching from senior peers.

The ideal candidate is a curious and forward-thinking individual who embraces emerging technologies, including AI, and actively seeks opportunities to use them to improve processes, enhance decision-making, and drive continuous innovation.

Job Responsibilities:

· Provide journal-level oversight of the manuscript peer review process from submission to final editorial decision and export to content operations for a portfolio of journals within Research Publishing using best practice principles and effective time management practices.

· Manage the day-to-day delivery of peer review and Journal Editorial Office services.

· Use reports, data, and operational insights to identify trends, investigate performance issues, and implement improvements.

· Support the adoption of new services, AI tools, and workflows across the journal portfolio.

· Maintain accurate documentation of peer review processes and identify, escalate, and support the resolution of research integrity concerns.

· Demonstrate curiosity and a willingness to question existing ways of working, suggesting practical improvements where appropriate.

· Collaborate with colleagues across Editorial Excellence, Publishing Development, Partner Publishing, Publishing Operations, and other teams on journal performance, strategic initiatives, and improvement projects.

Required Qualifications:

· Bachelor's degree or equivalent or relevant industry experience.

· Relevant or transferable experience in publishing.

· Data proficient; knowledge of SharePoint, Microsoft Suite, Power BI; able to ‘self-service’ data.

· Strong written and verbal communication skills.

Preferred Qualifications:

· Experience in scholarly publishing, journal editorial operations, or manuscript peer review.

· Knowledge of manuscript submission or peer review systems.

· Experience working with external Editorial Offices, administrators, or vendor partners.

· Experience using self-service reporting or data-visualization tools such as Power BI.

· Experience in project management, change management, workflow optimization, or continuous improvement.

We power infinite possibilities.

For more than 200 years, we've transformed knowledge into discoveries that shape the world. Today, our global team of innovators, creators, and experts is driving what's next in science, education, and publishing-creating impact that reaches everywhere.

We're not just observers of progress. We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives.

Here, your talent matters. Your ideas have room to grow. And your work creates breakthroughs that can change everything.

Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact [email protected] for assistance.

We are proud that our workplace promotes continual learning and internal mobility. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow.

We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. The range below represents Wiley's good faith and reasonable estimate of the base pay for this role at the time of posting roles in the United Kingdom, Canada, USA, Austria, Czechia, Denmark, France, Greece, Italy, Netherlands, Romania, or Spain. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies.

When applying, please attach your resume/CV to be considered.

Salary Range: