Network Support Engineer - Juniper Switching & Routing
First seen by Alion on Nov 13, 2026.
About the Role :
WillWare Technologies is looking for an experienced Network Support Engineer with 6+ years of experience in enterprise network infrastructure, network security, and troubleshooting. The ideal candidate should have strong hands-on expertise in Fortinet Firewalls and SD-WAN, Aruba Wireless Networking, and Juniper EX Series Switches. The candidate will be responsible for managing network operations, resolving complex technical issues, and ensuring network availability, security, and performance.
Key Responsibilities :
- Provide L2/L3 technical support for FortiGate Firewalls and SD-WAN infrastructure.
- Configure, manage, and troubleshoot SD-WAN, VPN, routing, NAT, and firewall security policies.
- Manage and support FortiManager and FortiAnalyzer.
- Troubleshoot Aruba Wireless LAN Controllers (WLC), Access Points, SSIDs, roaming, and authentication issues.
- Provide support for Aruba Central and ClearPass.
- Configure, manage, and troubleshoot Juniper EX Series Switches.
- Handle VLAN, STP, LACP, Virtual Chassis, and routing-related issues.
- Perform network upgrades, patching, migrations, and periodic network health checks.
- Troubleshoot Layer 2 and Layer 3 network connectivity and performance issues.
- Monitor network infrastructure and ensure optimal availability and performance.
- For L3 support, act as an escalation point for critical incidents and complex network troubleshooting.
- Coordinate with internal teams to resolve network-related incidents and maintain operational stability.
Required Technical Skills :
1. Fortinet / Network Security :
- Hands-on experience with FortiGate Firewalls.
- Strong knowledge of SD-WAN configuration and troubleshooting.
- Experience with FortiManager and FortiAnalyzer.
- Expertise in IPSec/SSL VPN, High Availability (HA), NAT, and Routing.
- Knowledge of firewall policies and network security configurations.
2. Aruba Wireless Networking :
- Experience with Aruba WLC and ArubaOS.
- Hands-on experience with Aruba Access Points and Aruba Central.
- Knowledge of ClearPass, RADIUS, and wireless authentication.
- Understanding of SSID configuration, roaming, and wireless security.
3. Juniper Switching & Routing :
- Hands-on experience with Juniper EX Series Switches and Junos OS.
- Strong knowledge of Virtual Chassis configuration.
- Experience with VLAN, STP/RSTP/MSTP, and LACP.
- Knowledge of static and dynamic routing protocols.
- Strong understanding of Layer 2 and Layer 3 networking.
Skills
Network Infrastructure, Network Support, SDWAN, Firewall, VPN, Fortigate Firewall, Aruba, Routing & Switching, Wireless Operations, Routing Protocols